Superfooduk Reviews

Name: Superfooduk
Address: 148 Great North Road, 148 Great North Road, Hatfield
Rating: 4.33

4.3 Rating 1,524 Reviews

90 %

of reviewers recommend Superfooduk

4.3

Based on 1,524 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Superfooduk:

We are an online reseller of health food, vitamins & minerals, alternative therapeutic products and organic & natural beauty products since 2005.

Visit Website

Phone:

01707260233

Email:

parit@superfooduk.com

Location:

148 Great North Road,
148 Great North Road
Hatfield
AL95JN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently put an order in for Probiotics from this company - the first time I had used them. There was a mix up with my order - through Amazon, but the customer service in sorting this out from Superfood.uk.com was excellent - immediate response and very friendly. Thank you!”

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Posted 9 years ago

“I havn't receive my goods yet!”

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Posted 9 years ago

Hello, The order has been sent out on the 5th by Royal Mail under the tracking number JC452547155GB. It shows "Item JC452547155GB was forwarded to the Delivery Office on 2015-05-08" on their website. A parcel shipped by Royal Mail second recorded can take up to 5 working days for deliver, so please allow a few more days for delivery. Also, you can track your parcel on their website. We apologize for any inconvenience caused. Kind regards, Lorena

Posted 9 years ago

“No hassle. Delivered promptly and in good condition.”

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Posted 9 years ago

“Excellent customer service and on time delivery. Any questions were always answered quickly. Great prices also on the SIS gels !”

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Posted 9 years ago

“All items arrived promptly and well packaged - very pleased”

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Posted 9 years ago

“Advertised rain forest honey for sale. I paid £57, they did not have the product ans took two weeks to refund my money. Mo way would I ever use this company and I would never recommend then to anyone. Has to file a PayPal dispute to get a refund.”

Helpful Report

Posted 9 years ago

Hello, We apologize for the delay of the order. We should have letting you know about the stock issue regarding your order. Our customer services office was closed for 3 days that is why the refund has been delayed. We try our best to give, as soon as we can, any update regarding an order. Kind Regards, Lorena

Posted 9 years ago

“I have not as yet started taking the product but regarding your service and delivery I am very pleased indeed. If the product is successful I will definitely use you again. Thank you.”

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Posted 9 years ago

“Thanks for the chlorella & spirulina tablets... An "A-Plus" company seller... Many thanks... :o)”

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Posted 9 years ago

“This is a great product from a really good company, very competitive pricing, will definately use again. My only gripe small though it is, is the packaging materials, those little polystyrene balls are a pain!!!”

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Posted 9 years ago

“EXCELLENT SERVICE, QUICK AND EASY”

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Posted 9 years ago

“Fast delivery. Products as described.”

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Posted 9 years ago

“First used this company through ebay and was pleased with the service. I went directly to superfooduk to place a second order. Very happy to have saved a little bit of money this way and the speed of delivery was excellent. Will no doubt use this company again and would recommend to others.”

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Posted 9 years ago

“I usually buy Chickweed Ointment from my local health food shop but it was out of stock and so I ordered some online. The price was the same, delivery was free and the goods arrived promptly......very well pleased!”

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Posted 9 years ago

“As always, good and prompt service plus helpful advice. Thank you!”

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Posted 9 years ago

“Very competitively priced, efficient service, will definitely use again.”

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Posted 9 years ago

“I ordered and paid for acidophilus some days ago but have not yet had an email from Superfood acknowledging the order and/or giving me an expected date of delivery. I now have an email siyng I "forgot" to write a review. On the contrary it is "Superfood" who has forgotten to keep me informed. I rate that a poor performance. Frank Noble”

Helpful Report

Posted 9 years ago

Hello, The order has been placed on the 23rd and sent out on the 24th by Royal Mail second class. It takes 3-5 working days for delivery. Please allow a few more days for delivery. Also, a dispatch email has been sent out on the 24th as well. Please check your junk mail. We apologize for any inconvenience caused. Kind regards, Lorena

Posted 9 years ago

“Very good just like the real thing helping a lot with my diet”

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Posted 9 years ago

“Very pleased with the service, I placed my order on Saturday they sent an email on Monday confirming it had been despatched and it was delivered on Thursday, the product was exactly as described and was very well packaged, well recommended.”

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Posted 9 years ago

“I ordered a few items, payment was taken from my account, I awaited delivery, then got an email at a later date saying 'part' of my order had been cancelled, with no information as to what items had been cancelled. I had to email them to ask. The bulk of my order was not in stock/they had encountered a problem and they are now refunding me the remaining balance. Not very efficient or organised at all, and communication with the customer lacking. Would not buy from this company again.”

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Posted 9 years ago

“Good service.”

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Posted 9 years ago

Superfooduk is rated 4.3 based on 1,524 reviews