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Supanet Reviews

4.4 Rating 623 Reviews
87 %
of reviewers recommend Supanet
4.4
Based on 623 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Read Supanet Reviews

About Supanet:

Contact the Customer Service Team at: www.supanet.com/livechat

Supanet is a UK based telecommunication and internet service provider known for providing safe internet access for children.

In 1998, Supanet initially started as a dial-up Internet service provider in the United Kingdom. The company later started providing broadband, ADSL, Business Broadband, Fibre and additional services including web hosting, anti-virus software, internet telephony services, line rental, fibre broadband, online SMS services and other services.

Supanet are committed to only employing UK based call center staff with the Customer Service team being based out of Burnley Lancashire.

Supanet actively encourage reviews and appreciate all feedback whether good or bad, your comments help us to continually improve.

Visit Website

Phone:

07870162472

Email:

gary.holden@tpad.com

Location:

Time Technology Park
Burnley
BB127TW

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very prompt and efficient service and I got my query answered
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Posted 6 years ago
Helpful.
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Posted 6 years ago
They have set up a telephone and broadband service at a reasonable cost.
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Posted 6 years ago
Derek was very helpful today. Looking forward to a follow up call from yourselves later on to resolve a couple of issues. Thank you for your patience.
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Posted 6 years ago
Ava helped me solve my problem today
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Posted 6 years ago
derek answeredmy question straight away
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Posted 6 years ago
I exchanged correspondence with Ava, who understood my issues and answered all my questions clearly and promptly. Well done Ava. Mike Cunningham
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Posted 6 years ago
Prompt response and quick solution.
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Posted 6 years ago
Really nice customer service guy Lee seemed more than willing to help and happy at his job. No complaints at all with him, just yourselves that as a company which has caused me to have to contact you because of an error on your end!
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Posted 6 years ago
Very very happy
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Posted 6 years ago
Solved my problem quickly
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Posted 6 years ago
QUICK SERVICE
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Posted 6 years ago
eventually got e mail working
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Posted 6 years ago
Very happy thanks
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Posted 6 years ago
had a phone call today, supposedly from bt. they said that my internet was being turned off today. your advisor told me that it was a spam call, and to take no notice of it, which put my mind at rest.
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Posted 6 years ago
Excellent service from Lee today - well done.
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Posted 6 years ago
Lee sloved the problem I had and put my mind at ease over a small problem
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Posted 6 years ago
good service could be faster between conversations
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Posted 6 years ago
Very thorough with their testing to try and sort out my problem
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Posted 6 years ago
Chat handled efficiently, but it does assume a degree of technical knowledge
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Posted 6 years ago
Supanet is rated 4.4 based on 623 reviews