Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.60

4.6 Rating 11,753 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,753 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The drivers were excellent and on time. Clean cars suitable for our numbers. Our flight was delayed but they were there for us. Well done Suntransfers”

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Posted 6 years ago

“I would definitely recommend Suntransfers who provided excellent service and value. The only problem I experienced was when I wanted to change the hotel pickup date and time which proved to be quite difficult online. Other than that, I had nothing to put me off using them again, as I have done several times a year for quite a long time.”

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Posted 6 years ago

“We have used your company for 5 years and been to a lot of places all over the world”

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Posted 6 years ago

“Horrible service dont ever use them . Booked and paid in advance for a private car return trip from and to Bali airport for a private transfer . When we reach , we are given an old bus in extremely dilapidated state with poor air conditioning and horrible seating . When we insist on private car we were made to wait for 10 mins . Expecting a similar service on return we cancel the booking only to be told no refund as return booking was cancelled 24 hours before journey .”

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Posted 6 years ago

“Easily booked on line. Punctual & good service”

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Posted 6 years ago

“Easy to book and confirmed price and details by email and sums. Drivers arrived on time and polite and helpful. Would recommend Suntransfers to anyone as a first class , professional outfit.”

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Posted 6 years ago

“high professional, very good assistance”

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Posted 6 years ago

“professional, very good assistance”

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Posted 6 years ago

“Excellent service. Pleasant helpful drivers. Arrived in good time for transfers. Would definitely use again”

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Posted 6 years ago

“Your service was perfect in every way, I will definitely use you again”

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Posted 6 years ago

“Fantastic service, curteous and knowledgable. Would defo recommend”

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Posted 6 years ago

“Our booked driver has not come overhapt. We would have to take a taxi. The 50 € paid fees were only partially tolerate (23 €) because allegedly I did not call the service at the airport. After a long night flight, clearing and valuing another driver would be unreasonable for us. Very bad service. Stay away from this company !!!”

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Posted 6 years ago

“Such an easy service to use and very efficient. Smooth transition from airport to hotel and would highly recommend this company. I will definitely be using their services again.”

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Posted 6 years ago

“Now used Suntransfers several times and have always been on time, booking process very easy updates received prior to pick up. Fantastic service.”

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Posted 6 years ago

“Driver showed up 40 minutes late. I had to call twice to get answer from their service people and they wouldn't let me have a refund so I could go get a normal taxi until they wasted enough time for the driver to finally arrive. Awful, use someone else.”

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Posted 6 years ago

“On time and great value would recommend this service in Dubai”

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Posted 6 years ago

“Excellent service. Would definitely recommend. Have used many times before and never had any problems”

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Posted 6 years ago

“The var was on time. The driver werre helpful and friendly. I can recommend the company suntransfer.👍”

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Posted 6 years ago

“This is the 5th time I have used Sun Transfers. Exceptionally reliable, punctual, efficient, professional, friendly and very good value for money. I totally recommend this company.”

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Posted 6 years ago

“Shocking - driver didn’t turn up. We were delayed in our transfer as a result. What’s the point in paying for this if it’s not reliable”

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Posted 6 years ago

Suntransfers.com is rated 4.6 based on 11,753 reviews