Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.60

4.6 Rating 11,753 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,753 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent as always. I have used Suntransfers many times before and am always more than satisfied. Well done!”

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Posted 6 years ago

“Name clearly up and ready on arrival, driver and cab immediately on hand, on our way to destination within minutes of arrival, faultless service.”

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Posted 6 years ago

“Excellent service. Would use them again without hesitation. Much better value tha extras with a tour company.”

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Posted 6 years ago

“I have used Suntransfers on 7 occasions this year and they have always been very reliable, I have never had to wait at either the airport or the hotel and the drivers have all been very helpful. I will definitely be using them when I return early next year. Many thanks to the whole team.”

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Posted 6 years ago

“I booked a taxi this yesterday. Unfortunately I got delayed by German security and had a very short connection time so missed my flight. I emailed suntransfer with my new time but received no replies to the 2 emails I sent and no-one there to meet me at airport. I recommend that anyone visiting KIEV avoid using this company they are too unreliable. SCAM Once they have your money from the internet you will never hear from them again. SUNTRANSFERS ALL VISITORS TO KIEV AVOID THIS COMPANY LIKE THE PLAQUE”

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Posted 6 years ago

“Excellent service have used them several times”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Nobody was in Orly Airport to [ick up us. And they took 10 days to remburse our money.”

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Posted 6 years ago

“Would definitely use sun transfer again. Worth every euro. Very knowledgeable driver.”

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Posted 6 years ago

“Have used Sun Transfers several times, always an excellent company and great service”

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Posted 6 years ago

“A very efficient, reliable service. Courteous drivers who assisted with luggage. Immaculate Mercedes Benz vehicles both ways. Treated with upmost respect throughout our journeys. Cannot recommend highly enough. Sheer peace of mind for fast reliable and safe transfers. Thankyou once again.”

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Posted 6 years ago

“Easy to book, on time, friendly drivers. Would definitely use again.”

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Posted 6 years ago

“what a fantastic experience! my husband is confined to a wheelchair from the booking online to our return to the airport these are the easiest, least stressful two journeys ever!! even with all our luggage……..really looking forward to our return in Feb...…. use this company... they are fab!”

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Posted 6 years ago

“Clean efficient reliable safe on time”

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Posted 6 years ago

“Used them a few times now very good priced”

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Posted 6 years ago

“Easy to book. Very prompt collection. Good value.”

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Posted 6 years ago

“reliable, on time and friendly and helpful staff”

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Posted 6 years ago

“Very happy with the overall service and would use them again and recommend them to others. Not the cheapest then again you are paying for reliability.”

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Posted 6 years ago

“Always good and on time”

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Posted 6 years ago

“Awful service. Driver not in arranged location then when we found her she was rude, played loud rock music and was texting while driving/ driving unsafely with one hand on the wheel. When we complained Sun Transfers said they could not process our complaint as it was over 28 days after the incident. (we filed our complaint 30 days after the incident because we were on holiday). We would NEVER use this company again and think their customer service is absolutely appalling!”

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Posted 6 years ago

Suntransfers.com is rated 4.6 based on 11,753 reviews