Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.60

4.6 Rating 11,753 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,753 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

Visit Website

Write Your review

Tell us how Suntransfers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Driver was on time. We found him easily at the airport. Driver very friendly. Excellent service.”

Helpful Report

Posted 7 years ago

“The no stress way to transfer to and from the airport”

Helpful Report

Posted 7 years ago

“Excellent 1st Class Service”

Helpful Report

Posted 7 years ago

“Driver at airport on time pick up hotel on time price very reasonable will use again no problems at all”

Helpful Report

Posted 7 years ago

“excellent service both ways. Although there was a delay with baggage delivery on arrival at Faro, the driver waited until we came through. Really good allround service yet again. We always use this company and have never had a problem. Would certainly recommend”

Helpful Report

Posted 7 years ago

“Initial booking easy with exception of trying to book return journey to a different address. Both drivers were wonderfully polite and welcoming and the vehicles spacious and comfortable. Trying to amend the return address 3days before pick up was a nightmare though. All texts and emails are to an automated site and the phone number just. Pushes you to a live chat that would not work. Lucky the driver was so helpful.”

Helpful Report

Posted 7 years ago

“On time, and very polite. Driver loaded all our baggage for us and we felt safe as he was driving.”

Helpful Report

Posted 7 years ago

“We were extremely pleased with your service so much so we are coming back next June and will be calling you. Will definitely recommend you to my friends.”

Helpful Report

Posted 7 years ago

“very reliable”

Helpful Report

Posted 7 years ago

“After being let down on pickup from resort to airport last year was impressed with service this time.Very courteous and clean car.Very prompt and shall be using again in October.”

Helpful Report

Posted 7 years ago

“We used Suntransfers twice on this holiday to Andalucia and Madrid. Our first experience was timed to perfection, cleanliness etc all ok, but... the cab driver was using his phone all the way from the airport to the hotel in Granada. Typing e mails, using What's App, and generally distracted from surrounding traffic etc. Almost missed a green light and was tooted at from driver behind. Customers safety should always be paramount . Our second experience was AMAZING!! Charming driver took us from hotel in central Madrid, to the airport. Arrived on time , car was spotless, he was extremely polite and courteous.”

Helpful Report

Posted 7 years ago

“Absolutely brilliant company so professional and great friendly drivers on time both outward and inward journey highly reccomend.”

Helpful Report

Posted 7 years ago

“Great service both ways On time Drivers polite and Very informative”

Helpful Report

Posted 7 years ago

“Excellent service from and to the airport. Wold not hesitate to use or recommend them again.”

Helpful Report

Posted 7 years ago

“I have used suntranfers in 4 different countries now and found the service the best you can find and so easy to book and use !!!!! And will continue to use because of their service 😀”

Helpful Report

Posted 7 years ago

“Definitely recommend Suntransfers. We used them from Malaga airport to Benalmadena. Drivers were friendly, vehicles were tidy, on time and great value for money. Will definitely be using Suntransfers again. :)”

Helpful Report

Posted 7 years ago

“The drivers were on time, clean and presentable. The transfers were very smooth and carefully driven.”

Helpful Report

Posted 7 years ago

“Service was excellent, taxi was comfortable, both drivers were very pleasant, would use this company again”

Helpful Report

Posted 7 years ago

“We have used this company before on a holiday to Spain which is why we chose them. Easy to book online, confirmation emails received promptly. Prices are very reasonable. They are professional and courteous and timing is impeccable. The vehicles are spotless. We will continue to use this company when travelling abroad. Very pleased with service provided.”

Helpful Report

Posted 7 years ago

“We have previously used Suntransfers this being our 3rd time, and on all trips, have always been perfectly timed, the coaches clean and modern, and the drivers helpful and courteous. I would always recommend Suntransfers, and will definitely be using them again next year for our family holiday. Many thanks for your excellent service.”

Helpful Report

Posted 7 years ago

Suntransfers.com is rated 4.6 based on 11,753 reviews