Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.60

4.6 Rating 11,753 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,753 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

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“Fantastic service in Funchal. Always use for our regular visits to Madeira.”

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Posted 6 years ago

“Very dependable company.”

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Posted 6 years ago

“Great service, on time and professional. I would definitely recommend”

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Posted 7 years ago

“Vehicles in good condition,friendly service and pickups were on time. The lady driver that picked us up for the return was a very careful driver which we appreciated as we had two young children on board.I would recommend you to others without hesitation.”

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Posted 7 years ago

“Very easy, courteous service. Would def recommend and use again.”

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Posted 7 years ago

“AMAZING EXPERIENCE! Just came back from holidays and used Suntransfers for the third time. Never let me down. Highly recommended and definitely using them again on my next trip!”

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Posted 7 years ago

“Excellent service. Driver was waiting at the airport, and on the return journey was in fact 15 minutes early. We would definitely use this company again.”

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Posted 7 years ago

“prompt pick-up times and large minibuses for transport to and back from resort”

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Posted 7 years ago

“We arrived in Santiago de Chile exactly in time (9.15) but customs and luggage took 1 hour (as usual). So there was no driver. When we called the office they answered that the driver couldn't wait, he was there at 9.15. The private taxi we were obliged to take did cost us an extra $70. So we never book anything anymore with this lousy company. We really feel cheated.”

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Posted 7 years ago

“At the AirPort we had to wait about half an our, before we got our taxi, and we had a pick up time at 12 o`clock back to the AirPort. When there was no taxi at five past twelve, we called the company and they promised to call back in a couple of minutes, but they never did. So at twenty past we tried again, and they promised a taxi within five minutes. No taxi had appeared at half past twelve, so we had the hotel to call us a taxi, and we finaly got on our way in a hurry to catch the plane in time. At twenty to one they called us from the hotell that our taxi was there. Our driver in the car that we took instead, told us that this happens all the time, with the prepaid companies, especially on Saturdays. So I defintely don’t recommend Suntransfers! we had a really bad experience. Susanne Nordblad, Finland”

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Posted 7 years ago

“professional service”

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Posted 7 years ago

“used on a number of occasions very good ,all ways there on time,”

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Posted 7 years ago

“Drivers extremely polite, friendly & on time. I will certainly use this Company again & will recommend them to our friends & family. A+ service.”

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Posted 7 years ago

“Very good service and on time going and coming home excellent job and would use again in the future five stars. Tony stewart”

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Posted 7 years ago

“Was so easy to book staff at the airport very helpful the drivers of both our taxis were very helpful would definitely recommend this company”

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Posted 7 years ago

“Very competitively priced, on time arrival, very clean vehicle. Spot on!”

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Posted 7 years ago

“Efficient and on time.”

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Posted 7 years ago

“Arrived on time, nice clean coach, I would definitely recommend this company”

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Posted 7 years ago

“The private taxi arrived on time, provided a fast and comfortable, stress-free transfer from and to the airport. The drivers were helpful and pleasant, and the vehicle comfortable and clean. It took all the worry away from the transfers, and totally worthwhile”

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Posted 7 years ago

“The Driver was very helpful and helped with baggage to the waiting vehicle. Booking on line was easy and simple with all the information required provided. This is an excellent way of transferring from airport to hotel when people are travelling together as it worked out cheaper than public transport and without the hassle of trying to find buses and trains and then finding your hotel.”

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Posted 7 years ago

Suntransfers.com is rated 4.6 based on 11,753 reviews