Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.60

4.6 Rating 11,753 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,753 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time ,very helpful and smart car”

Helpful Report

Posted 7 years ago

“Suntransfers provide a courteous and professional service”

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Posted 7 years ago

“very courteous driver with a beautiful mercedes quickly got us to our hotel then back to the airport. 1st class all round and will be using them again this year.”

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Posted 7 years ago

“We have regular breaks along the Costa's in Spain using Barcelona, Alicante and Girona airports. After a some horrendous coach transfers that took longer than the flight we decided no more. Suntransfers were recommended by a fellow holidaymaker. We have used them regularly for a couple of years. They are excellent.”

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Posted 7 years ago

“From placing the booking to having the transfers, suntrasfers were absolutely brilliant from start to finish. The vehicles were spotlessly clean, the drivers very polite and friendly. I would not hesitate to use this company again.”

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Posted 7 years ago

“Great service again from Suntransfers, this is the 3rd time we have booked in 3 different countries and have had no issues.”

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Posted 7 years ago

“Excellent service, we had difficulty when arriving getting into the gated property and the very nice young man tried his best to help us with translating information on the locked entry gate. Our thanks to him as he went beyond what he was paid for. Didnt get his name. Have used Suntransfers on all holidays and have never been disappointed. 100% reliable and very good prices.”

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Posted 7 years ago

“We recently arrived back from a holiday in Portugal the taxi was on time upon our arrival and early for collection however we had a very unpleasant driving experience, the taxi driver was driving very fast and extremely dangerously in fact on our way back to the airport we nearly went off the road as he was too occupied with his phone, there was absolutely no need for the speed and at one point he drove straight through a red light the journey was very nerve wrecking and we were relieved to get to the airport in one piece. Regardless of where you are in the world you expect to feel safe and it is far from safe that we felt, we will definitely not be recommending or using this service again.”

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Posted 7 years ago

“cheapest available on time, polite drivers, would definately use again”

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Posted 7 years ago

“Due to problems with Monarch Holidays rearranged flights, the company brought our transfer pick-up time early at short notice - excellent service. We cancelled our first transfer FROM airport at very short notice and were disappointed that they were unable to pick us up a day later. We had to use an alternative company who were OK but not quite as good!”

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Posted 7 years ago

“good service would use again .”

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Posted 7 years ago

“Always reliable”

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Posted 7 years ago

“Clean vehicles. Pleasant drivers. On time.”

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Posted 7 years ago

“We have used suntransfers on numerous occasions and yet again we were delighted with the service. i would thoroughly recommend this company.”

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Posted 7 years ago

“plane delayed twice. taxi monitored plane arrival and was at airport to meet us”

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Posted 7 years ago

“suntransfers were on time both legs of our journey, the vehicles were in very good condition and clean. The drivers were helpful and polite.”

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Posted 7 years ago

“We have used Suntransfers many times now and have always found their drivers to be reliable, professional, courteous and very helpful. We would not hesitate to recommend their services.”

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Posted 7 years ago

“Itwas really lovely to have the taxi waiting for us and to know in advance what the cost was. The cost was very competitive. Thank you 😊”

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Posted 7 years ago

“Great service but driver from Airport could not speak English so was not dropped off at hotel. Spanish phone number 24/7 no one answered it. Confused whether was going to be picked up where we were dropped off or at hotel as driver really confused us. Gladly we were picked up at hotel by a lovely polite young man. Great service but staff need to answer the phone when we have a query or need advise.”

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Posted 7 years ago

“Very good service. On time and polite and friendly. I would be happy to use Suntransfers.com anytime.”

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Posted 7 years ago

Suntransfers.com is rated 4.6 based on 11,753 reviews