Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.60

4.6 Rating 11,753 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,753 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went smoothly and was totally faultless.”

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Posted 6 years ago

“We arrived late but driver was waiting and did not complain of make any negative remark and was very friendly and pleasant. Would recommend booking with Suntransfers and will use them in future.”

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Posted 6 years ago

“The pickup and transfer to and from our Hotel was efficient, punctual and a pleasant experience. Would recommend”

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Posted 6 years ago

“Excellent service, both drivers were on time, very polite and helped with luggage, cars were immaculate, would definitely use again. Thank you.”

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Posted 6 years ago

“Excellent service online, friendly courteous driver, would definitely book again,”

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Posted 6 years ago

“Suntransfer cheap and reliable excellent service highly recommended”

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Posted 6 years ago

“The website was easy to use and the transfers were on time. A great service and I will definitely be using them again.”

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Posted 6 years ago

“On time both journeys quick transfer.”

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Posted 6 years ago

“Drivers arrived on time were courteous and friendly. Vehicles were spacious and clean. Would have no hesitation in recommending them to friends.”

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Posted 6 years ago

“Horrible!!!! I booked for my transfer to the airport. After 40 minutes and many phone calls the taxi didn't arrive.”

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Posted 6 years ago

“Great service, will use them again”

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Posted 6 years ago

“Booked for 8 people with 8 bags - there was only 5 people - so there was enough room for us all. One of the passengers uses a wheelchair so I was surprised to get an email requesting another €49 because we had ‘chosen the wrong vehicle’. This is discrimination and a cheap way to make money. Would not recommend or use this company ever again.”

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Posted 6 years ago

“we have used Suntransfers twice now and both times they have been extremely efficient and courteous and I would highly recommend them”

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Posted 6 years ago

“On time. Courteous. Got us to our hotel in very good time.”

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Posted 6 years ago

“The drivers were very polite, on time and helpful. The vehicles for both of our transfers were very clean and tidy. I was left as a very satisfied customer both in standards of service and very competitive costs, well done Suntransfers.”

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Posted 6 years ago

“Driver was waiting at the airport very polite and knowledgeable and very chatty”

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Posted 6 years ago

“On time, spotless vehicle, pleasant, helpful driver.”

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Posted 6 years ago

“Transfers in Turkey on time, vehicles clean, drivers very polite and helpful. First time using this service will be doing so again in June of this year.”

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Posted 6 years ago

“Used suntransfers in Portugal, Crete, Majorca, Tenerife and many Mainland Spain locations. Brilliant service everytime.”

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Posted 6 years ago

“DO NOT USE THIS COMPANY!!!! I booked Suntransfers.com for my transfer to a ferry terminal to then catch a flight. After 45 minutes and many phone calls the taxi didn't arrive, we missed the ferry crossing and after 45 minutes to be told the driver was lost after giving directions many times. Luckily we managed to get a lift from a passer by as if we missed the next ferry we would have missed our flight.”

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Posted 6 years ago

Suntransfers.com is rated 4.6 based on 11,753 reviews