Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.60

4.6 Rating 11,753 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,753 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

Visit Website

Write Your review

Tell us how Suntransfers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 7 years ago

“Have been using suntransfers in different countries for five years. Each time it is perfectly arranged”

Helpful Report

Posted 7 years ago

“On time..pleasant driver on collection and return”

Helpful Report

Posted 7 years ago

“friends recommended this site very professional will use agin”

Helpful Report

Posted 7 years ago

“The drivers were helpful and polite, arrived on time in very clean vehicles. the transfers from aiport to hotel and return were excellent.”

Helpful Report

Posted 7 years ago

“Brilliant service would thoroughly recommend”

Helpful Report

Posted 7 years ago

“Booked airport pickup within 7 days of travel. Met by driver with sign on arrival and baby seat that was requested was there correctly installed. Bus was clean and driver very helpful. Return journey to airport booked with 24 hrs notice so was a little wary that things might not go well. No worries. Driver arrived dead on time. Again very courteous and helpful. Would highly recommend this service especially as price is very competitive. Ian - Liverpool”

Helpful Report

Posted 7 years ago

“Very helpful drivers even offered assistance with trolley loaded with luggage. Would definitely recommend this company if in Tenerife”

Helpful Report

Posted 7 years ago

“On time, clean and new where he was going.”

Helpful Report

Posted 7 years ago

“Excellent service. Drivers were very professional and courteous. Vehicles were immaculate. Highly recommended.”

Helpful Report

Posted 7 years ago

“Every thing went as booked no problems.”

Helpful Report

Posted 7 years ago

“Excellent online booking system backed up with first class cars and drivers. The perfect airport transport service.”

Helpful Report

Posted 7 years ago

“Suntransfers, they were on time when we all arrived at the airport and also when leaving the hotel. The drivers were very nice and helpful and we would definitely use their service again and recommend to others.”

Helpful Report

Posted 7 years ago

“Great service well mannered drivers very helpful always booked with this company fantastic.”

Helpful Report

Posted 7 years ago

“cheap exellent service allround”

Helpful Report

Posted 7 years ago

“Ho pre-pagato questo servizio per trasfer da Berlino Airport a Berlino centro e viceversa , nella tratta di andata diciamo che il servizio si è svolto in modo quasi corretto l'autista ha avuto 10 minuti di ritardo il quale è stato pre-annunciato. . Il ritorno è stato vergognoso . mi hanno lasciato 40 minuti ad attendere fuori dal hotel con 14 gradi . Ho cercato assistenza prima tramite chat e anche li ho atteso 30 minuti dopo di che ho chiuso la chat ed ho chiamato il servizio clienti il quale non parla Italiano ma solo inglese e spagnolo. il Quale non solo non si è fatto carico del mio disaggio ma mi ha detto che dovevo attendere altri 20 minuti prima che mi mandassero un altro trasfer. Il giorno dopo ho cercato di avere assistenza per reclamare , ma ho trovato un servizio clienti che non mi ha assolutamente assistito e mi ha bloccato la chat per non parlare con me.”

Helpful Report

Posted 7 years ago

“We were delayed waiting for wheelchair help (which never came) .We were worried our driver would have gone . But he was still waiting for us. Brilliant service would recomend Suntransfers to anyone.”

Helpful Report

Posted 7 years ago

“Drivers were very friendly , on time and helpful. definitely use suntransfers on our next visit.”

Helpful Report

Posted 7 years ago

“I have been using suntransfer for a number of years and never been let down simple the best for value and reliabilty”

Helpful Report

Posted 7 years ago

“I have used Suntransfers for the past four years for all my trips abroad. Never been let down. Great service”

Helpful Report

Posted 7 years ago

Suntransfers.com is rated 4.6 based on 11,753 reviews