Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.60

4.6 Rating 11,753 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,753 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“our family have been using this company for the last 3 years when we come to tenerife, fantastic service, never let us down, Highly recommend to anyone”

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Posted 7 years ago

“Used St a few times excellent every time”

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Posted 7 years ago

“EXCELLENT SERVICE WILL DEFINITELY USE AGAIN ALSO CHEAPEST QUOTE BY A LARGE MARGIN”

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Posted 7 years ago

“Easy to book and confident transport will be on time, if there is any small delay for any reason office will keep you informed. Transport is always clean and tidy as are the drivers, would certainly recommend this service.”

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Posted 7 years ago

“Punctual clean and tidy vehicles and courteous professional drivers. We will use again. Rick Coope Wiltshire UK”

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Posted 7 years ago

“On time, Polite and good value,”

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Posted 7 years ago

“Both drivers were polite and very professional.Very respectful of our needs. The both drivers were on time. On our way to the airport on 28/12/18 the driver was earlier than expected and very polite. Thank you”

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Posted 7 years ago

“Excellent, prompt and very courteous. We've used Suntransfers several times with exactly the same standard of service.”

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Posted 7 years ago

“Have used Suntransfers twice before and would highly recommend, fantastic service”

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Posted 7 years ago

“Tried to book transfer with them - their payment system sets off fraud alerts. Even had a nice conversation with their customer service people. Finally got it set up and paid. Couple hours later they called to cancel - said the were overbooked. Why they couldn't have known that when working to get paid is something unknown right now. We'll see how fast they refund my money as they were so quick to get me to pay.”

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Posted 7 years ago

“On time; net; easy and fast service”

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Posted 7 years ago

“Arrived on time , polite courteous. We have used you on many occasions and hopefully will continue to do so. Thank you for good service”

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Posted 7 years ago

“Courteous helpful driver”

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Posted 7 years ago

“We visited Lisboa and cascais, very helpful an friendly Driver picked us up at the Airport, and back again 4 days later to the Airport. Best Service to travel with larger Groups of People!. Thanks ...”

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Posted 7 years ago

“Very very good service both drivers from pick up to return form Seville airport were very professional polite and very helpful will use this service again anytime.”

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Posted 7 years ago

“First class service and good price”

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Posted 7 years ago

“Brilliant efficient service. Will use again and again.”

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Posted 7 years ago

“Not Suntransfer.com made me happy as when i called the call center , the lady was not helpful at all , but i presume she was following the rules of a delayed flight so close to pick up time , however the Driver was most accommodating and understood our need due to a last minute Spice jet delay in Goa . he waited 2 hours for us .. that was a awesome assistance from the Driver . hence of coarse i tipped the driver an extra amount over and above the normal tip . as my family and i where very great full to the driver. i believe Suntransfers help.call center can be more of a help by advising ..maybe a contact detail for the local pick up company in case of a need and in case the local company may assist (even at a cost) Regards Firoze (South Africa )”

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Posted 7 years ago

“Brilliant service always. Drivers are always polite and smart”

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Posted 7 years ago

“the driver was very flexible while dropping us back to the airport from the hotel and dropped us to the convenient nearby location, was very cheap as well”

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Posted 7 years ago

Suntransfers.com is rated 4.6 based on 11,753 reviews