RSMG Limited Reviews

Name: RSMG Limited
Address: 41 Eton Wick Road, ,, Eton Wick
Rating: 4.58

4.6 Rating 964 Reviews

90 %

of reviewers recommend RSMG Limited

4.6

Based on 964 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01753 293294

Email:

sales@rsmg.uk

Location:

41 Eton Wick Road, ,
Eton Wick
SL4 6LU

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RSMG Limited 5 star review on 24th August 2022

Stephen G

RSMG Limited 5 star review on 8th November 2021

John D

RSMG Limited 5 star review on 8th April 2020

Drew D

Anonymous

Anonymous // 01/01/2019

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“The delivery was timely and help available. However the upper latch assembly that I purchased was effectively useless. The original part was riveted to the frame of the micro cart and could not be replaced. I was able after help from yourselves to disassemble the part and use the one part of it that was needed. Why Sun Mountain send out a part that cannot be replaced and not just send the small item that was actually needed I do not know.”

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“After disappointing news online I rang and spoke to Clive who was very helpful and dispatched goods imeadiatley. Thank you”

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“Could not believe how light the bag is.”

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“Web site was informative but rang about delivery which was free and the bag turned up within 48 hours. Great service all round.”

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“I had several questions to ask before purchase and was given expert guidence. The delivery was very quick (To Denmark) and the prices was fine too.”

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“I have not used it yet thought postage high”

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“Great service. Great light weight carry bag?????????? Thanks very much!”

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“The trolley is great and everything I'd hoped for. Communication is obviously a weakness as they do not email respones to any messages you send. If they'd responded then my rating would have been higher.”

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Hi Since your order for your trolley you have sent 1 email saying that your order for winter wheels was a mistake as you wanted these for the Speedcart GT, could we cancel the order. The order was cancelled and refunded immediately and emails were sent to you to this effect. Can you please check your spam box if you did not get them.

“Prompt service great product - Thank you”

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“Immediate dispatch of order, overnight delivery, and fantastic product! Simple to please customers when you just get it right! Jon Wilkinson”

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“I paid for next day delivery and got it over three weeks later”

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Hi When you ordered this on 26th December it was clearly showing as 'Back Order' with an availability date given of the 25th January. We have managed to ship the order to you earlier than this date on the 16th January using express delivery which you paid for.

“This is a replacement cover which I have purchased before. The price makes it an acceptable alternative. MW”

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“Replaced my golf bag order with new 2017 model for no extra cost as they could not locate the older model in stock.”

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“Fast delivery, but no confirmation of purchase or track and trace of the parcel”

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Hi Could you please check your spam box as all order confirmations and delivery notifications are sent automatically from our system back to the email address provided at time of order. We have checked on your account and both emails were sent correctly. Many thanks Sun Mountain Golf

“Cart carry cover arrived quickly and is just the job. The packaging suggested a wheel cleaning brush was included, but it wasn't. I hadn't expected same so not overly disappointed when I couldn't find it - highly recommend”

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“Fast service and item ordered was exactly the item received. I had one question prior to order and it was answered immediately by email. Great service and I will definitely use again.”

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“I already have tour elite bag on my trolley and wanted winter carry bag.good quality and clubs stay dry no matter what.”

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“Prompt delivery and excellent high quality golf bag and umbrella”

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“The product is God and the shipping quick. Good services.”

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“Item arrived but have since had trouble with the returns process. Am awaiting details of the process have tried getting in touch by phone and email and await response”

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We hope this has now all been resolved to your satisfaction?

RSMG Limited is rated 4.6 based on 964 reviews