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RSMG Limited Reviews

4.6 Rating 964 Reviews
90 %
of reviewers recommend RSMG Limited
4.6
Based on 964 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read RSMG Limited Reviews
Visit Website

Phone:

01753 293294

Email:

sales@rsmg.uk

Location:

41 Eton Wick Road, ,
Eton Wick
SL4 6LU

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Good quality and delivery service but better description of parts and fitting instructions would be useful, either on the web site or delivered with the parts. What looked like Allen screws turned out to be pop rivets - not much use if you don't have a pop rivet gun.
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Cheap Price, fast delivery,
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The replacement part has still not arrived so zero out of ten at the moment.
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Zip had broken on my wifes hood for her golf bag trolley. No replacement available, but suggested Rain Hood, was just what she wanted. Elastic top no stud fastening. Good waterproof zip.
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Did not received my delivery yet beaucse of problems with the local courier. Wrote several emails to RSMG and didn't got any feedback. Very disappointig.
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Gr8 style,lightest bag I've ever had and waterproof aswell, what more do you need.
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Item as described but £5 postage which took a week to arrive
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Hi, Firstly please let me say I’m a massive advocate of Sun Mountain products, I’ve owned several carry bags, after an impulse buy I’m now the proud owner of a Four 5 bag. While reviewing I saw the Zero G belt and thought ‘I’ve got to get one of those’ normally I would have just gone to Amazon but as I came across your UK website I thought I’d pay the premium and order directly from the distributor. As a client service manager for a major US bank I remember once being caught in a perfect storm when the customer receives a request for feedback at the very same time they had a really poor experience, sorry to say today is just such an occasion. I ordered the belt on Thursday 6th FVICMRPCD I paid for express delivery; I followed up using your contact us link on your website to enquire if it was possible to have the belt delivered before the weekend. All the times I’ve used this link I have not received any feedback. Bottom line due to a ‘3 ring circus’ of events it’s now Thursday and I still don’t have my belt. I’m tempering my feedback although working as I do in customer service at the highest level, one of my absolute, no compromise rules is never promise the customer something you can’t or don’t deliver on. Now, maybe through no fault of Sun Mountain my ‘perception’ is you set your customer expectations then fail to achieve them. I’m sorry to be negative and for a customer, who’s only spent £35 I’m sure my feedback could be dismissed as a rant, then disappear through the cracks. However if you court feedback it’s a double edged sword, I would have loved to eulogise how good the experience was and receive a free sticker for my car (which I would have used ) but afraid not. Happy to discuss. Regards Craig Tucknott
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Good service, speedy delivery - only issue was there were only 3 bolts included in the pack, not 4 - good job I could reuse the old ones!
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I have had Sun Mountain Micro Carts for 10 years. On the few occasions I have needed spares, they have been exemplary in the way they helped me.
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Played today with the waterproof bag and rain hood in heavy rain and they both worked a treat worth every penny
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Great looking and practical space-saving product
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Bought a trolley. Had a slight problem with the brake. This was sorted as soon as they could,so overall no complaints. Polite people
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Excellent conditions and good price
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less hassle
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Second set of hedgehog wheels that I've ordered as one of them broke at the hub. Like the first set the brake disc doesn't fit properly
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Very quick delivery and good quality producy as described on the website
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The delivery was very quick, the spares parts fitted easily and the brake system is working well again. However, this is the third break cable or lever that I have had to replace within three years and I do feel there is a design issue with this part of the trolley
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The perfect lightweight bag - good full length dividers, more than adequate pockets and the most comfortable straps I've ever had - bear in mind I've been carrying golf bags since the age of 5 - almost 50 years. Shocking service from Ukmail who just threw the bag over our fence rather than delivering it and waiting for a signature
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Part arrived after few days as promised & fitted perfectly & im back on the course with my trolley working again.
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RSMG Limited is rated 4.6 based on 964 reviews