RSMG Limited Reviews

Name: RSMG Limited
Address: 41 Eton Wick Road, ,, Eton Wick
Rating: 4.58

4.6 Rating 960 Reviews

90 %

of reviewers recommend RSMG Limited

4.6

Based on 960 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01753 293294

Email:

sales@rsmg.uk

Location:

41 Eton Wick Road, ,
Eton Wick
SL4 6LU

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RSMG Limited 5 star review on 24th August 2022

Stephen G

RSMG Limited 5 star review on 8th November 2021

John D

RSMG Limited 5 star review on 8th April 2020

Drew D

Anonymous

Anonymous // 01/01/2019

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“Easy on line order”

Helpful Report

“Product distribution via DHL not good. Poor communication poor systems and did not do as promised. Would not buy from a retailer that used DHL in the future.”

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“RSGM saved the day for me !! I would certainly recommend RSGM both for service and the product. I was due to fly on a Saturday so on the Wednesday got my old flight bag out and realised it was useless. I’d previously seen Sun Mountain bags at Airports and they always looked good so found the website (very easy to use) and saw the ProTect bag. Quick phone call and they confirmed it was in stock and that they had an express delivery service. Ordered the bag on line with express service and it arrived the next day. Very impressed with both service and product. A very happy customer!”

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“Arrived on time and an excellent product.”

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“A new cart bag was ordered late afternoon. Within a few minutes an acknowledgement was received, and within an hour an email confirming shipping ... it arrived before lunchtime the next day ! Incredible service, fantastic golf bag, no complaints whatsoever.”

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“Great job. Prompt delivery and item exactly as described at a great price. many thanks”

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“They stocked a difficult to find part and delivered same promptly Could not ask for more”

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“Easy to navigate website with loads of goodies to buy. I was looking for club head covers for my irons. Delivered quickly and well packaged. Recommended.”

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“Excellent fast service and well packed item.”

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“Keeping clubs dry in rainy conditions and easier access to clubs via the rain wedge hood”

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“Product (Kobe flight bags) look excellent but not used them for travel yet. Delivery was super quick and efficient”

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“I ordered the Sunmountain Kube which was delivered within a couple of days and very well packaged. It was exactly as described on the website and is of a much higher quality than described. There is plenty of padding within the Kube in all the right places for your clubs to be safe. My clubs fit in with room to spare but I doubt you could get a tour bag inside. Lightweight and easy to pull along. The only slight grumble which is like many bags is the fight to get your clubs within the Kube. Excellent product, and a great idea.”

Helpful Report

“Can't really comment on the product AS STILL HAVEN'T RECEIVED IT. Can only review your shipping process , which I can only class as abysmal. When I ordered my bag on Dec 3rd I paid for express delivery (1-2 working days) as I needed it for Dec 8th and said as much when ordering. To date DHL have said they were delivering on Dec 7th, Dec 8th and today ( Dec 13th) none of which has happened. Various reasons given for why not,..and initially claiming the parcel had been delivered and signed for in Belgium!!, then claiming the parcel had been returned to the "Depot" on Dec 10th. The whole process has been horrible and much time wasted waiting around as on some of the DHL correspondence a signature for delivery was requested. Appreciate that you have little control over DHL, but continuing to use them will probably result in some similar feedback!”

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“Product very good as was purchase system Delivery couriers less so”

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“Great product, good price, very fast delivery. Can not fault the service at all.”

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“Ordered a 2.5 Sun mountain stand bag with express delivery and it arrived the next day by 10am, Bag well packaging. Can't fault the service, 5 stars..”

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“Ordered a new golf pride CPX gtip Got email on order accepted Got email when despatched Arived 2 days after. Could not fault item or service.”

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“Excellent service and the most helpful staff. Thanks”

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“I saw a review of the sun mountain meridian golf glider in my golf magazine on Tuesday. I ordered one late Wednesday, paying for Express delivery. I got confirmation of the order on Thursday and it arrived in N. Ireland on Saturday morning. The bag is very well padded at the top and the clubs are help securely...I wrap a towel round mine as well. There is plenty of room in the bag for extras. There are 2 straps inside the bag to secure it. I found these worked better when I put my extra bags inside. There are also two straps on the outside. Fully tightened, these were a little loose....but I hadn't overloaded the bag. I used the bag on Tuesday to go on holiday. The wheels are a little stiff to get in and out, but they work soooooo well. It is so easy go manouevre around airports. Even though it's a little pricy compared to other bags, it's worth it.”

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“The part I required was easy to order and simple to replace which has saved buying a new travel bag. If there is any criticism I have is I wasn’t informed when the delivery was taking place and the first I knew it had been delivered was when my door bell cam showed me the driver leaving it by the front door.”

Helpful Report

RSMG Limited is rated 4.6 based on 960 reviews