Sunlounger Travel Reviews

Name: Sunlounger Travel
Address: 11 Arthur Business Park, Thorby Avenue, March, Cambridgeshire
Rating: 4.97

5.0 Rating 1,581 Reviews

100 %

of reviewers recommend Sunlounger Travel

Company Reviews

Metrics

5.0

Based on 1,581 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Sunlounger Travel 5 star review on 22nd February 2025

Joanne

Sunlounger Travel 5 star review on 15th January 2025

Ian

Sunlounger Travel 5 star review on 5th January 2025

Paula

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant young man sorted our holiday for us. Was very patient and answered our questions to the best of his knowledge. Ask me again when I have actually been on holiday. If the resort is as good as recommended will be a 5.”

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(Wisbech) - Posted 3 weeks ago

“First time used and were very helpful”

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(Central Milton Keynes) - Posted 1 month ago

“GOOD VALUE FOR MONEY”

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(Central Milton Keynes) - Posted 2 months ago

“Friendly staff but you need to have done own research first. Go with some idea of hotels you want them to review, as tend not to invest in searches first you”

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(King's Lynn) - Posted 2 months ago

Thank you for your review. I’m truly sorry to hear that you feel this way. Please know that we always aim to listen carefully to our customers' needs and find the best options based on the requirements shared with us. It can sometimes be that our requirements/desires change when searching independently, so I'm hoping that this is one of those times where the option you managed to find differed from the original request with the team member in branch as we will only send options that suit you entirely. I truly appreciate your kind words about our staff, and your feedback is very important to us. We care deeply about providing a positive experience and will continue to do our best to meet your expectations. Thank you again for sharing your thoughts with us.

Posted 2 months ago

“Chloe was very helpful and understanding she sorted me a great deal for my holiday to Bangkok and India. Really appreciate what she did for me. I will use your company good staff like Chloe”

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(Central Milton Keynes) - Posted 6 months ago

“the young lady was very helpfull and polite.”

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(Central Milton Keynes) - Posted 7 months ago

Thank you for your kind words John!

Posted 7 months ago

“Very friendly, welcoming and supportive staff that helped me navigate through all the holidays to find the right choice for us.”

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(Central Milton Keynes) - Posted 7 months ago

“We wish you had let us know about filling in an e travel form in on line we were nearly first at the check in but ended up being last because staff could not help us it caused stress not when we could have filled form in days before if we had been told.”

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(King's Lynn) - Posted 7 months ago

“Amazing staff !! We went in with a vague idea of what we wanted and left with a holiday booked. They were super helpful and would definitely go back. Thank you so much!!”

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(Gloucester) - Posted 7 months ago

“Megan was friendly and helpful with organising the trip. Highly recommend this to any one planning to travel.”

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(Central Milton Keynes) - Posted 10 months ago

Thank you for leaving such a wonderful review Dhrupal regarding Megan and your experience in store. It's great to hear - Courtney

Posted 9 months ago

“All good, booking all went smoothly”

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(King's Lynn) - Posted 10 months ago

Thank you for your review Robert! Glad everything went smoothly for you :) - Courtney

Posted 10 months ago

“Excellent service, very nice staff. Will definately use again.”

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(Central Milton Keynes) - Posted 10 months ago

Thank you for your review Tania, we hope to see you again soon! - Courtney

Posted 10 months ago

“We were happy with the help Kaylee gave us to plan our super holiday next year and are very excited to go. She talked us through the resorts and planned for appropriate stays where we could access facilities on foot. Our only disappointment was that the itinerary did not include the pictures that made your competitors information stand out. We chose your company as it was a small independent and wanted to support it. But the lack of pictures in your itinerary almost had you pipped at the post.”

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(Central Milton Keynes) - Posted 11 months ago

“Great service from a very knowledgeable young lady. Was offered refreshments, which was a nice tip and good interaction with other staff members.”

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(King's Lynn) - Posted 1 year ago

“Very efficient and attentive”

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(Central Milton Keynes) - Posted 1 year ago

“Excellent quick setvice.also a follow up email for disability followed same day.”

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(Wisbech) - Posted 1 year ago

“Sian was very helpful but it seems your atolplus receipt was very confusing and states full payment the day the booking was made which threw us in a bit of panic and I was left trying to transfer money in the evening only to find out it was the system. this was clarified by Sian in the morning whenI spoke to her and also via email. This could have been avoided through a simple update of your system.”

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(King's Lynn) - Posted 1 year ago

Thank you for you kind words regarding Sian and your system feedback, we’ll feed this back to the software provider for review.

Posted 1 year ago

“The young girls were very helpful and informative, glad you were open on a sunday”

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(King's Lynn) - Posted 1 year ago

“Florence was extremely knowledgeable and helpful planning our trip. It is quite a time since we used a travel agent,opting to book ourselves.”

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(Wisbech) - Posted 1 year ago

“Very pleasant,helpful without being too pushy,very efficient and friendly”

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(King's Lynn) - Posted 1 year ago

Sunlounger Travel is rated 5.0 based on 1,581 reviews