Sunlounger Travel Reviews

Name: Sunlounger Travel
Address: 11 Arthur Business Park, Thorby Avenue, March, Cambridgeshire
Rating: 4.97

5.0 Rating 1,339 Reviews

100 %

of reviewers recommend Sunlounger Travel

Company Reviews

Metrics

5.0

Based on 1,339 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Sunlounger Travel 5 star review on 29th October 2024

Anonymous

Anonymous // 01/01/2019

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“I popped into Sunlounger CMK looking for inspiration for a short get away with friends, while my boys were looking in another shop. Lorena was really helpful and emailed me some ideas and quotes the next day. Between Lewis and Lorena we found the perfect trip! Coincidentally it was the same hotel that my friend and I had shortlisted from another online holiday company but sunlounger quoted a little cheaper so we booked ! So far the service from Lorena and Lewis has been really helpful- Thank you”

Helpful Report

(Central Milton Keynes) - Posted 6 months ago

Thank you Lindsay for leaving such a fantastic review for Lorena! How great that you where able to save some pennies too, extra spending money! - Courtney

Posted 5 months ago

“Always very helpful .”

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(Wisbech) - Posted 6 months ago

Thank you for your lovely review Stella! - Courtney

Posted 5 months ago

“I had looked online at a holiday and sunlounger matched the price,the young lady who dealt with me was very polite and lovely,so glad I called in there (kings Lynn branch)”

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(King's Lynn) - Posted 6 months ago

Thank you for your review! We're so glad you popped by too - hope to see you again soon! - Courtney

Posted 5 months ago

“Nikki was very helpful & knowledgeable I would definitely book with sunlounger again”

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(Wisbech) - Posted 6 months ago

Thank you Lynette for your review, we look forward to seeing you again soon! - Courtney

Posted 5 months ago

“Very good helpful member of staff. Reassured me that when I need help with checking in or prebooking seats to come into store and they would help me with it”

Helpful Report

(King's Lynn) - Posted 6 months ago

Thank you for your review Glenda, we appreciate your kind words about the team! Look forward to seeing you in branch soon - Courtney

Posted 5 months ago

“Very helpful service . Thanks Sian.”

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(King's Lynn) - Posted 6 months ago

Thank you for your review Gail, we're pleased Sian was able to assist in getting your trip booked! - Sunlounger

Posted 5 months ago

“The service we received from Lorena in the Milton Keynes office was excellent. Nothing was too much trouble, sending various quotes to ensure we got exactly what we wanted. Calls and emails were replied to so quickly, a rarity in this call centre live chat world. Highly recommend them.”

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(Central Milton Keynes) - Posted 6 months ago

Thank you for your review Bernadette! Lorena's fantastic so we're pleased you got to experience her 1st class service! - Courtney

Posted 5 months ago

“First time visiting and very inpressed, will be returning.”

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(Central Milton Keynes) - Posted 6 months ago

Thank you for your comments Joan, we look forward to seeing you again in the future - Courtney

Posted 5 months ago

“Very helpful and gave us all the information we needed”

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(King's Lynn) - Posted 6 months ago

Thank you for your review, so glad you had an enjoyable experience booking with us! - Courtney

Posted 5 months ago

“Sian has gone above and beyond with my booking. I’m planning a complicated trip and she was patient with me while I asked hundreds of questions and changed my mind in places. Not pushy, excellent service, speedy replies and a pleasure to deal with. I should add the holiday was THOUSANDS of pounds cheaper than booking direct! 5 stars, thoroughly recommended. Thank you!”

Helpful Report

(King's Lynn) - Posted 6 months ago

Thank you so much Joanne, Sian is fantastic and such an asset to our team so I'm pleased you feel the same way we do! Thank you again - Courtney

Posted 5 months ago

“We were helped by Abigail Wenn who was extremely friendly and proffesional and managed to find us what we were looking for.”

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(King's Lynn) - Posted 6 months ago

Thank you for your kind words Geraldine, so pleased you found Abi friendly and professional. Your comments will be passed back to the team :) - Courtney

Posted 5 months ago

“Fantastic service. Friendly staff. Good value. Great know. Fast service a pleasure to deal with . Highly recommended. Will use in future”

Helpful Report

(Wisbech) - Posted 6 months ago

Thank you so much Jane for your lovely comments, so pleased you found the team a pleasure to deal with! We look forward to assisting you in the future! - Courtney

Posted 5 months ago

“I have been provided with a variety of options and had opportunity to discuss at length what is best for me.”

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(Deb Emerson PTA) - Posted 6 months ago

Very pleased to hear you were offered plenty of options and were supported in making an informed decision about what's going to work best for you! Just what we're here to do! Thank you again for your feedback! - Courtney

Posted 5 months ago

“Very efficient and helpful”

Helpful Report

(Central Milton Keynes) - Posted 6 months ago

Thank you for your feedback Frances, it's much appreciated! - Courtney

Posted 5 months ago

“Lewis was fantastic help, dream holiday was booked”

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(Central Milton Keynes) - Posted 6 months ago

Oooh we do love making dreams come true!! So pleased to hear your lovely comments about Lewis, thank you for your feedback! - Courtney

Posted 5 months ago

“Greta staff. Always very helpful and efficient.”

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(King's Lynn) - Posted 6 months ago

Thank you for your lovely comments, so glad you found booking with us a great experience - Courtney

Posted 5 months ago

“Megan, was really helpful, bubbly and knowledgeable in finding us our Xmas market break.”

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(Central Milton Keynes) - Posted 6 months ago

So pleased you found the perfect Christmas Market Break, it sounds wonderful! Thank you for your comments :) - Courtney

Posted 5 months ago

“The staff are Sunloungers biggest asset. Always helpful, knowledgeable and a pleasure to deal with.”

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(King's Lynn) - Posted 6 months ago

Thank you for your kind words Stephen, I'm pleased you find the Kings Lynn team a pleasure to deal with. We always try out very best! - Courtney

Posted 5 months ago

“Reasonable price and professional staff”

Helpful Report

(Central Milton Keynes) - Posted 6 months ago

Glad you have a great experience booking with us Haider, thank you for your feedback! - Courtney

Posted 5 months ago

“Called into the Milton Keynes branch today, Megan asked if she could help us. I had been very interested in a holiday in Menorca, aware that only 2 rooms still available. Meghan double checked for us, couldn't book immediately as hadn't arranged Holiday Insurance at that stage, she temporarily reserved it for us, I also enquired as to seating on plane as I hate sitting at back of plane. After I had arranged the travel Insurance, I contacted Meghan to confirm that we were now insured and able to go ahead with booking. Allocated seats in Row 10, which is fine, and Row 7 on return journey. Managed to get last room available on chosen holiday! Megan is a lovely, bubbly girl, very pleasant and extremely helpful, very knowledgeable. I am so glad that we called into the branch today, rather than booking online and getting very frustrated and annoyed, and would probably have missed out on the last room.”

Helpful Report

(Central Milton Keynes) - Posted 6 months ago

Thank you for your kind words Hilary, we really appreciate your feedback on Megan. This will be passed back to the branch :) - Courtney

Posted 5 months ago

Sunlounger Travel is rated 5.0 based on 1,339 reviews