Sunlounger Travel Reviews

Name: Sunlounger Travel
Address: 11 Arthur Business Park, Thorby Avenue, March, Cambridgeshire
Rating: 4.97

5.0 Rating 1,339 Reviews

100 %

of reviewers recommend Sunlounger Travel

Company Reviews

Metrics

5.0

Based on 1,339 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Sunlounger Travel 5 star review on 29th October 2024

Anonymous

Anonymous // 01/01/2019

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“Very helpful and polite travel consultant”

Helpful Report

(King's Lynn) - Posted 1 year ago

“Maddie !! She’s amazing. She dealt with us coming in several times to get an idea on prices and places as we wanted our first family holiday to be perfect. She has the patience of a saint! Thank you to much for all your help and advice with it all. We will 1000% book through you again From the Dyes, Clarkes and Uptons x”

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(King's Lynn) - Posted 1 year ago

“Can rely on sunlounger to accommodate all your holiday needs. Very quick and efficient.”

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(King's Lynn) - Posted 1 year ago

“Very helpful, nothing is too much trouble”

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(Wisbech) - Posted 1 year ago

“Abi and Maddie were both awesome, answered questions, made it seem very simple and sent information to support our decision on our holiday. Communication is great!”

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(King's Lynn) - Posted 1 year ago

“Maddie was a very helpful and knowledgeable about all part of my booking will definitely recommend to others , will use shop again”

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(King's Lynn) - Posted 1 year ago

“Easy quick and efficient”

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(Natasha Fennell PTA) - Posted 1 year ago

“Excellent customer service - would not book anywhere else!”

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(Wisbech) - Posted 1 year ago

“I’ve booked several cruises at the Wisbech branch the staff are very polite and professional and knowledgeable”

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(Wisbech) - Posted 1 year ago

“First time using Sunlounger Travel. Found the staff very friendly, gave us lots of advice and information. Helped us to find the holiday that suited us the best. We will definitely be using them again. Thankyou Sunlounger Travel”

Helpful Report

(King's Lynn) - Posted 1 year ago

“Florence at the Wisbech branch was very helpful and made things easy for me, well done”

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(Wisbech) - Posted 1 year ago

“Friendly staff helped me again to get a holiday that I wanted”

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(King's Lynn) - Posted 1 year ago

“Very helpful, thank you ☺️”

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(King's Lynn) - Posted 1 year ago

“Very helpful, pleasant staff. Knowledgeable about destinations. Made us feel very welcome.”

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(King's Lynn) - Posted 1 year ago

“Easiest 5 stars! Me and my partner struggled to find the perfect holiday but after sitting down with Sian for less than an hour we were already decided. Amazing service throughout. We are looking forward to our holiday in Turkey next year.”

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(King's Lynn) - Posted 1 year ago

“Brilliant and friendly service from Harri at Sunlounger. She was patient with us while we decided where we wanted to travel to and then helped with Resort choice by giving lots of local knowledge and advice. Can't wait to go on our trip now.”

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(Wisbech) - Posted 1 year ago

“Brilliant. Great help and also lovely.”

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(Wisbech) - Posted 1 year ago

“Good customer service at the kings Lynn office do think it’s pretty bad though in less than an hour though we checked the prices against tui and you were £300 more expensive on exactly the same holiday, flights and everything”

Helpful Report

(King's Lynn) - Posted 1 year ago

Hi Tony, and thank you for the feedback, I'm pleased to hear you experienced great service in-store. As you'll be aware, at the time of booking we offered you the same price that TUI were displaying, but I can also see that that the cost went down £218 after you booked, how very frustrating for us all. I am however pleased to see that Courtney has adjusted the price to the best of her ability after the fact. I'm sorry that you feel we were more expensive, but sadly we can only advise the prices we're being presented by the operators at the time off booking. I can see our Branch Manager in Kings Lynn (Courtney) has been in contact, discussed and resolved this for you which is great to see.

Posted 1 year ago

“Always helpful and finds the best deals”

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(King's Lynn) - Posted 1 year ago

“Very helpful. Listened to what we would like from our holiday and found exactly what we wanted.”

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(Wisbech) - Posted 1 year ago

Sunlounger Travel is rated 5.0 based on 1,339 reviews