Sunlounger Travel Reviews

Name: Sunlounger Travel
Address: 11 Arthur Business Park, Thorby Avenue, March, Cambridgeshire
Rating: 4.97

5.0 Rating 1,340 Reviews

100 %

of reviewers recommend Sunlounger Travel

Company Reviews

Metrics

5.0

Based on 1,340 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Sunlounger Travel 5 star review on 29th October 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Friendly Lady who helped me. Will book again with you in the future!”

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Posted 3 years ago

“I had to change our honeymoon due to Covid and our destination being on red . Was very helpful changing the dates for us to next year. Very happy can’t wait to go away next year . Thanks Abigail”

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Posted 3 years ago

“The girls in the shop were very very helpful”

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Posted 3 years ago

“Very helpful Great team”

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Posted 3 years ago

“Very helpful and friendly staff, phoned the supplier about some special requirements we had and found just what we wanted. Would use again”

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Posted 3 years ago

“We booked a holiday and took ages for someone to respond so had to call up. Luckily the woman on the phone was very helpful!”

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Posted 3 years ago

Hi Kevin, and thank you for both booking with us and your comments, we'll certainly pass them back to the branch. Please accept my apologies for the slight delay in the live chat response this morning, we only open at 9am and I can see that a colleague responded to your message before 10:30, however, I'd like to thank you for the very positive "amazing customer service on the phone" comment you made in the chat, it's much appreciated and I'll feed that back to branch as well.

Posted 3 years ago

“Very helpful young lady at King's Lynn branch named sian did my booking pleasant stress free experience”

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(King's Lynn) - Posted 3 years ago

“Amazing service helping us book a last minute break. Despite short notice they found us exactly what we wanted and at a better price than we’d found elsewhere. They were genuinely interested in what we wanted and weren’t just there to sell us a holiday.”

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Posted 3 years ago

“Went well above what I expected in trying to rearrange our holiday…3times! Thank you”

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Posted 3 years ago

“Such a pleasure to book a holiday through agents who listen and understand what their customers are looking for and do their best to find a good deal and make you feel comfortable. A much nicer experience than going to a larger, national chain.”

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Posted 3 years ago

“Great service and a banging price for our trip to the Maldives. Only popped in to grab a brochure and walked out with 10 all-inclusive in an over water bungalow 🤣”

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Posted 3 years ago

“Good so far.Seem like nice people to deal with.”

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Posted 3 years ago

“Fantastic service from Courtney & Sian in Kings Lynn when we booked our trip to Sandals, Grenada. Can't wait to be kicking back in the sun with a drink in hand :)”

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(King's Lynn) - Posted 3 years ago

“Very helpful and knowledgeable staff. Thank you.”

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Posted 3 years ago

“The service I have had from Sunlounger has been amazing . From cancelling our trip because of the pandemic to rebooking dates to suit our requirements . Staff have been helpful, courteous, replied very quickly to queries and excellent at finding the best deals . I will definitely use them again and recommend them . Can’t wait now for our trip to the Maldives Alison”

Sunlounger Travel 5 star review on 10th August 2021

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Posted 3 years ago

“Excellent service, really friendly girls in Kings Lynn. Also helped with query with a holiday already booked with another tour guide.”

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Posted 3 years ago

“Lovely staff extremely helpful and great coffee 🙂”

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Posted 3 years ago

“Went in for the first time today to book a holiday to Tenerife in December. Impressed with the shop immediately and met Harri the boss, who was lovely. She got Abigail to show us everything we needed to know about deciding which holiday was best for us and she was so friendly and bubbly but most of all so knowledgeable about everything. It was easily the best experience of booking a holiday I’ve ever had. Top marks to Sunlounger Travel.”

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Posted 3 years ago

“Brilliant, knowledgeable and friendly staff.”

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Posted 3 years ago

“Abi is absolutely amazing Superb customer service Loads of patients got me a fab deal and a booked all for me in super quick time”

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(King's Lynn) - Posted 3 years ago

Sunlounger Travel is rated 5.0 based on 1,340 reviews