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Stuart Plumbing & Heating Supplies Reviews

4.3 Rating 443 Reviews
83 %
of reviewers recommend Stuart Plumbing & Heating Supplies
4.3
Based on 443 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Exactly what I wanted in in 2 days delivery. A1 thanks.
Helpful Report
Posted 1 year ago
Knowledgable staff and prompt service
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Posted 1 year ago
Placed an order with Stuart after being let down by another supplier who I am now chasing for a refund after waiting 6 weeks for delivery! I Ordered the item on Friday, delivered the next day on a standard delivery, nothing more to be said really! Should have gone to Stuart Plumbing in the first place, lesson learnt
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Posted 1 year ago
Ordered valiant 150 mechanical time clock. Very good price. Internet order 10.00 am Thursday postman delivered 08.00 am Friday. What more can I say. Excellent service. Thankyou.
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Posted 1 year ago
Item arrived incomplete with vital seal missing.
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Posted 1 year ago
Excellent Value for Money , and extremely fast and Professional Delivery Service , Will use again if required !
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Posted 1 year ago
First class service and prompt delivery. Will use again,many thanks.
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Posted 1 year ago
Really poor, being a gas engineer and sometimes need next day delivery which I paid for but didn’t realise that is pass the time for delivery , although it was dearer than the Saturday delivery being posted on a Thursday I find it arrives Monday , then no contact numbers , where’s the returns form never again
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Posted 1 year ago
Despatch promptly, great Thanx
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Posted 1 year ago
Ordered online, got confirmation of order being received to be received before 10.30 next day, then didn’t hear from them until I chased the order when it hadn’t arrived, only to be told they couldn’t find the part in stock so simply hadn’t sent it out! Persuaded them to have another look and send urgently. When it finally received the part it was an OEM version (worth about half the price and possibly not compatible) and not the branded item I’d ordered as photographed on the website.
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Posted 2 years ago
I required a specific shower pump and they were extremely helpful in locating it and sent it for next day delivery. The price was good also. Very impressed.
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Posted 2 years ago
Very good delivery and very good deal thank you will be adding to favourites
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Posted 2 years ago
Excellent service
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Posted 2 years ago
Easy to order, prompt dispatch and delivery. Appropriately packed and marked "Fragile", it arrived in one piece, albeit with slightly dented box.
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Posted 2 years ago
One of the few who supplied 15mm to 10mm compression internal 3-piece reducers; nothing in Screwfix and Toolstation etc.. A very good price, cheaper than Amazon and B&Q etc even with the postage. Delivered in less than 24 hours to Scotland! This, to me, is a firm that is right on the ball!
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Posted 2 years ago
Didn't Have Stock .
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Posted 2 years ago
Just what I needed. Works well. Speedy delivery.
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Posted 2 years ago
Shocking service. Paid for before 10am delivery and it was late. Ordered Tuesday at 8pm expected Thursday 10am. Arrived Friday
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Posted 2 years ago
Great price for the flush button i needed for the toilet and the delivery time was exceptional.
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Posted 2 years ago
Great business, just wish they would revise the delivery service on there website as some items would not be taken by DPD and delays delivery if you choose this service on checkout.
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Posted 2 years ago
Hi Ian, sorry to hear that you had issues with the delivery and i have made the nessacary changes for future purchases of this item, as you say this particular item cannot go with DPD due to the size. apologies for any delay in you receiving your item. many thanks, Sarah
Posted 2 years ago
Stuart Plumbing & Heating Supplies is rated 4.3 based on 443 reviews