Stuart Plumbing & Heating Supplies Reviews

Name: Stuart Plumbing & Heating Supplies
Address: Acan Way, Narborough, Leicestershire
Rating: 4.34

4.3 Rating 466 Reviews

83 %

of reviewers recommend Stuart Plumbing & Heating Supplies

Company Reviews

Product Reviews

Metrics

4.3

Based on 466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Sadly I am STILL waiting for the items to arrive and at nearly 2 weeks I have to say it's a bit of a joke. I wont be using this website again and I cant review the actual product as I have not recieved it, it was ordered on 11th may!”

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Posted 4 years ago

Hi Dominic, Very sorry there is a delay in your order, we have dispatched your order via Royal Mail and the tracking number is RV837178003GB Items are taking a lot longer at the moment but are getting quicker, Thanks

Posted 4 years ago

“Had item in stock that I needed, paid extra for delivery as Listed on the site - order went through and payment taken - only to be advised several days later they can’t deliver the time due to its length - then why have it on your site offering delivery. Still waiting for my refund. Will not use again.”

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Posted 4 years ago

“Absolutely shocking service I’ve made two orders last Wednesday and still havnt received my orders and you’ve fucked me for the next job absolutely fuming will never use you again”

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Posted 4 years ago

“Bought the wrong product initially (my fault!), telephoned the Hinckley store about it and was treated and advised with courtesy - ego still intact! Product is working a treat and the store have been great during lockdown - always a pleasure to do business with!”

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Posted 4 years ago

“Not been delivered yet.”

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Posted 4 years ago

“poor service, poor delivery, significant delays”

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Posted 4 years ago

“Good service under the present circumstances. Staff manning the click and collect counter were helpful.”

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Posted 4 years ago

“Very quick & efficient”

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Posted 4 years ago

“Have to congratulate your efforts regarding social distancing when collecting, a job well done in very challenging times. Guy Metcalfe 20/05/2020”

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Posted 4 years ago

“My first purchase from this company. I still have Never received my order !!!! I paid for next day delivery on the 13th of May 2020. extremely disappointed. I emailed Stuart Plumbing & Heating Suppliesand got no response. Will not buy again from them. Mrs genete Jenkins.......”

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Posted 4 years ago

“Order and payment was taken despite the product being in stock but for some reason not available for delivery due to size . Poor management and unreliable service .”

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Posted 4 years ago

“What can i say accept the are the best company any where in the world i have delt with on line good price veary fast delivery i mean veary fast and not a ripe off caridge charge 👍👍👍”

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Posted 4 years ago

“A really straight forward click and collect process.”

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Posted 4 years ago

“Great product.”

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Posted 4 years ago

“Very customer friendly. Top marks for service.Will definitely recommend.”

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Posted 4 years ago

“As described and fast delivery”

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Posted 4 years ago

“This is my third order from Stuart’s and was very impressed by the speedy delivery, order was placed just after 6am and was delivered before 4pm the same day.”

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Posted 4 years ago

“Excellent staff and great service.”

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Posted 4 years ago

“Awful service online. Counter staff couldn’t be more helpful. Claimed to have shipped order. Ten days and four calls later haven’t got it in stock. Website doubled the order, shipped both, nothing arrived.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

Stuart Plumbing & Heating Supplies is rated 4.3 based on 466 reviews