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Stuart Plumbing & Heating Supplies Reviews

4.3 Rating 443 Reviews
83 %
of reviewers recommend Stuart Plumbing & Heating Supplies
4.3
Based on 443 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Bit disappointed to receive a Bemis product instead of Carra & Matta as ordered, but it seems sturdy enough.Good delivery time.
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Posted 1 year ago
great service as always from atherstone branch
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Posted 1 year ago
Thank you for you kind feedback and pleased to hear our service is living upto expectations
Posted 1 year ago
Very efficient in ordering and delivery.
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Posted 1 year ago
After paying extra for 10:30am delivery it still took another 3 working days and 2 unresponded emails before we got it!
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Posted 1 year ago
Just replaced a Monsoonn pump Stuart Turner Monsoon Standard Twin S 3.0 Bar Shower Pump 46416 as our current one, (same 46416 code but Twin 2.5 Bar), gave up the ghost after 14 years' service. Quick turnaround and installed within 2 working days. Happy chappy and even happier spouse!
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Posted 1 year ago
Valves arrived promptly and appear to be functioning correctly. Excellent informative website allowed me to select the correct cartridge from the many alternatives.
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Posted 1 year ago
Terrible service. Product still not arrived, even after paying extra. No call back or email after chasing my order. Shocking !!! Do not order from here
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Posted 1 year ago
Ordered on 2 April for a large project which ran for ten days and was successfully completed on 23 April, I now receive email advice that these parts will arrive soon (i.e. after 7 May). Fortunately, the need for these components was overridden by design changes and alternate sources - to the point where I had forgotten that I had ordered them - AND over 2 weeks before the start date of the project. They have yet to arrive.
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Posted 1 year ago
Paid for next day delivery. Should have arrived on 20th April at 10.30 am. Our Engineer was waiting to pick up equipment as had to get to site for 1pm. Tracking is saying it will be delivered today (21st April) between hours of 4.30 & 530pm. Lost 1.5 days work on site
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Posted 1 year ago
Great service. Order and delivered within 24 hours and goods fitted. Will be using again for such.
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Posted 1 year ago
Thank you, Paul, for the 5 star rating of Stuart Plumbing & Heating Supplies. We're glad to hear that you had great service and that your order and delivery happened all within 24 hours. We really appreciate your loyalty and look forward to helping you again in the future.
Posted 1 year ago
Quick & efficient service
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Posted 1 year ago
Very impressive service. I’ll do that again. Product availability, price , service, brilliant. JMP
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Posted 1 year ago
New toilet seat arrived very promptly, great price, easy to fit.
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Posted 1 year ago
First time visit, my order was all ready. Very good prices, and a good service. Will definitely use again
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Posted 1 year ago
Fast delivery, really well packaged, good quality product for a good price. Very happy customer
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Posted 1 year ago
Great service, I will be back for next project
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Posted 1 year ago
It arrived
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Posted 1 year ago
Prompt delivery, parts as expected.
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Posted 1 year ago
Correct item delivered within 2 days despite expected problems during Christmas/New Year period 2022.
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Posted 1 year ago
Ordered a soil corner socket at 11.39 yesterday, I had a tracking number at at 11.40 and it was delivered today at 9.30. Not bad 3 days before Xmas. Price-wise it was the best I could find online. Fantastic service. I’ll be back for more.
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Posted 1 year ago
Stuart Plumbing & Heating Supplies is rated 4.3 based on 443 reviews