Stuart Plumbing & Heating Supplies Reviews

Name: Stuart Plumbing & Heating Supplies
Address: Acan Way, Narborough, Leicestershire
Rating: 4.34

4.3 Rating 443 Reviews

83 %

of reviewers recommend Stuart Plumbing & Heating Supplies

Company Reviews

Product Reviews

Metrics

4.3

Based on 443 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Stuart Plumbing & Heating Supplies 5 star review on 1st August 2021

Mark Smith

Stuart Plumbing & Heating Supplies 5 star review on 30th October 2020

Brian Carlson

Anonymous

Anonymous // 01/01/2019

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“Had the part I needed and it arrived when promised”

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Posted 2 years ago

“Easy to order and parts arrived promptly.”

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Posted 2 years ago

“Atherstone Branch - I have now purchased 2 complete bathrooms from here. The staff are amazing. Friendly, very helpful and their product knowledge and advise gets 5 ⭐️ Nothing is too much trouble for these guys, they really are professionals. They kept me informed on stock & delivery schedules and everything arrived when they said it would & the delivery driver was really accommodating. The Products are good quality, well priced & very well packaged, it’s a one stop shop! Excellent”

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Posted 2 years ago

Thank you Ray for the great review and really pleased to hear our Atherstone branch has done such an amazing job

Posted 2 years ago

“Excellent choice of supplier, good product, fast delivery, well informed.”

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Posted 2 years ago

“Found this site via Google when searching for the lowest price for a specific macerator, and was really happy with the results. Not only was it the cheapest, but the service & comms were also top notch. Would highly recommend this company, and will very likely use it again.”

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Posted 2 years ago

“Arrived swiftly and well packed. Very pleased with this purchase as it’s not easy to get hold of these for a new’ish build property”

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Posted 2 years ago

“Competitive prices, well packaged, they use Parcel Force for delivery so item was received safely within the 1-2 days quoted for delivery. I always feel the best review is "would you use this company again" - yes I would, thank you.”

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Posted 2 years ago

“Order two items back in December last year and still not delivered it now been over six months then i got a email saying its on its way two week later still no parcel”

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Posted 2 years ago

“Excellent and very prompt service”

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Posted 2 years ago

“I could not fault the service or the delivery excellent”

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Posted 2 years ago

“You may have a reliable ordering process, you might not. As you might guess I have not. Several emails ignored to a web helpline which doesnt work, Followed by a phone call to the hinckly branch where a refund for unavailable parts was promised but never materialised, and a final email fairly strongly worded which resulted in about half the order being dumped at my address. When seeing if fittings were available to buy instore I was told a single fitting would be in the realm of 20 pounds, when the website and ebay service offer it for 4.50 .... It does make it very difficult to take the service offered with any credibility. They may be able to function, they may not - I would advise you to buy at the counter or not risk your reputation.”

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Posted 2 years ago

“I had an ex-display or otherwise used product instead of the advertised new. Delivery took more than a week despite paying for "1-2 day delivery Parcelforce". Customer services didn't reply neither to my emails neither to my phone calls. Eventually the order disappeared from my account, I was about to file a chargeback on my credit card 2 weeks after placing the order when the order was delivered. Customer service replied eventually that my order was delivered, but they didn't comment on sending used instead of new.”

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Posted 2 years ago

“Got something totally different than what was advertised in the photo very disappointing the metal tool is clearly advertised and I received a plastic letting which is clearly not in the picture”

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Posted 2 years ago

“Cheapest around with next day delivery. Well done.”

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Posted 2 years ago

“Best price I could find. Pump arrived within a couple of days. Well packed and as described. Very pleased. Recommend”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Excellent service, delivery was fast and efficient. Would recommend.”

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Posted 2 years ago

“Just what I wanted at a fair price. Let the project begin.”

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Posted 2 years ago

“Very simlply I like this firm 👍👍👍👍👍 and I don’t give five thumbs up very often”

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Posted 2 years ago

“Ordering so easy online and updates keep me informed of the status”

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Posted 2 years ago

Stuart Plumbing & Heating Supplies is rated 4.3 based on 443 reviews