Stuart Plumbing & Heating Supplies Reviews

Name: Stuart Plumbing & Heating Supplies
Address: Acan Way, Narborough, Leicestershire
Rating: 4.34

4.3 Rating 465 Reviews

83 %

of reviewers recommend Stuart Plumbing & Heating Supplies

Company Reviews

Product Reviews

Metrics

4.3

Based on 465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Stuart Plumbing & Heating Supplies 5 star review on 1st August 2021

Mark Smith

Stuart Plumbing & Heating Supplies 5 star review on 30th October 2020

Brian Carlson

Anonymous

Anonymous // 01/01/2019

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“Staff helpful ordering pretty straightforward except for notifications got notifications after about a week after picking up the items this seems to be a hiccup with the department who deals with this,going on other reviews it seems the seem”

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Posted 6 days ago

“Excellent service. Part was delivered very quickly.”

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Posted 1 week ago

“Exactly as described & received quickly.”

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Posted 2 weeks ago

“Available at Narborough, some distance away from me. Ordered online to be picked up at Nuneaton, no problem. Picked it up one week later when notified. Good price, great service. Thank you.”

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Posted 3 weeks ago

“you sent the wrong item and haven't responded to my email”

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Posted 4 weeks ago

“Great price, with speedy service”

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Posted 1 month ago

“Delivery was straightforward, item was well packed and arrived in damaged, all good.”

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Posted 1 month ago

“The service and help i got in Branch was good, Friendly and Helpful , When ordered said in stock , On the day of order i was passing branch so went in and asked if possible to collect and was given pump . I actually got email to collect 3 days later . Ordered on Tuesday , Email received Friday. So i would have been annoyed if had to wait the 4th day from order .”

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Posted 1 month ago

“The communication was incredible, they are efficient and reliable. The parcel arrived earlier than expected, so that a plus and say a lot of the business 💪🏻”

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Posted 1 month ago

“Good range of products. Prices are not cheap, but the item I purchased seems good quality. Web sales takes forever to inform customers of order progress. (The item I wanted was in stock). I had to ring to find out where my order was in the queue. I was told to ring the shop (trade counter covers public sales too it would appear). Was told to go and get it. It was ready and nicely presented vin a carrier bag. The day after collected, I received an email informing me it was ready to collect 🙄. Good company, but back office seems uncoordinated.”

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Posted 1 month ago

“First time I have used this company and every thing went well. Product delivered on time. Good price”

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Posted 2 months ago

“fast dispatch thanks”

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Posted 2 months ago

“I still dont have my item”

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Posted 2 months ago

“The valve is good value and arrived very quickly. Because of the information on the website I knew I was buying the correct item. It was simple to replace the old valve and the pump is now running correctly instead of being almost constantly on. BTW I'm a 73 year old woman and fitted it myself knowing it was going to be the right part.”

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Posted 2 months ago

“No problems everything was really good,would use again”

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Posted 2 months ago

“Great service and great prices”

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Posted 2 months ago

“Good prices and fast delivery, many thanks.”

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Posted 2 months ago

“I have ordered several parts from STUART PLUMBING over the last couple of weeks , i phoned and requested a tracking number and was pleasantly suprised to speak to freindly young lady who was very helpful and sent me tracking details ,my parcel arrived very quickly, would definitely use them again”

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Posted 3 months ago

“4 out of 5 as the photo shows 2 lengths and pipe collars, which is misleading as I ordered 3 lots but had to go back and order separate pipe collars and three more lengths so photo is incorrect as you are ordering 1 x 1000mm length not clear at all! However the product quality is great and the service is excellent”

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Posted 3 months ago

“Order arrived as described and on time.”

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Posted 3 months ago

Stuart Plumbing & Heating Supplies is rated 4.3 based on 465 reviews