StressFreeCarRental.com Reviews

Name: StressFreeCarRental.com
Address: 125 Deansgate, Manchester, Manchester
Rating: 4.61

4.6 Rating 7,527 Reviews

94 %

of reviewers recommend StressFreeCarRental.com

Company Reviews

Metrics

Info

4.6

Based on 7,527 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About StressFreeCarRental.com:

Stressfreecarrental.com is a new business with a new approach to car rental. The business was born out of our personal frustration with the process of renting a car.

Our mission is to simplify the process, providing customers with complete transparency and the best deals from the worlds most trusted car rental companies.

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Location:

125 Deansgate,
Manchester
Manchester
M3 2BY

StressFreeCarRental.com 5 star review on 23rd April 2022

Zuziwe Eureka Qabaka-Hloyi

StressFreeCarRental.com 5 star review on 7th December 2021

Nonkanyiso Qokweni

StressFreeCarRental.com 5 star review on 29th October 2021

Sapphire Arial Mcintosh

StressFreeCarRental.com 5 star review on 18th October 2021

Radek Chalupa

StressFreeCarRental.com 5 star review on 8th September 2021

Brett Perry

StressFreeCarRental.com 5 star review on 17th June 2021

Ashrick Adams

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was scammed out of 300€ with OK mobility, bc they wouldn't accept virtul cradit card”

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Posted 2 weeks ago

“Easy to book.”

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Posted 3 months ago

“My booking was cancelled on the Friday by Alpha Car rental as I did not turn up ut that was becuase my flights (2) were delayed. I tried to contact them by email and by phone from the airport but they were closed. I called first thing Saturday morning to find out that the booking had been cancelled and they had no other available cars. On the Saturday a supervisor was calling me back. They never did. I have followed up with phone calls and have now been told that I have to pick up the matter with Stress Free Car hire as I purchased it through them. This experience has been anything biutu stress free, I would like a refund for the money I spent on a 6 day car hire I never had. Yesterday Alpha said a manager would call me back and of course they have not. I cannot find an Australian number for StressFree carhire. Alpha Car hire have told me that they cannot help me with this. HELP! M”

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Posted 4 months ago

“Why don't you accept disposable cards?!!”

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Posted 5 months ago

“Différentes offres pour différents pays. Pourquoi la résidence est-elle fixée à l'avance ?”

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Posted 5 months ago

“i had to redo the payment several times for a period of several hours due to the fact that the payment keept not beeing processed. and by the time i could do the payment the price went up”

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Posted 6 months ago

“didnt work 3 times”

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Posted 8 months ago

“there is no option to put any country other than the US- this option does not work”

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Posted 9 months ago

“so far all is good price insurance detales and all”

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Posted 1 year ago

“No way to speak to an actual person”

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Posted 1 year ago

“They dit scammed you at the counter, had to pay way more then booked online”

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Posted 1 year ago

“Álamo service is tereible”

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Posted 1 year ago

“many hackers”

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Posted 1 year ago

“.”

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Posted 1 year ago

“i have an delay for flight and now i need to wait 6 hours to open office? you must be kidding. and they charge 40€ for off hours ? when?”

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Posted 1 year ago

“not great”

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Posted 1 year ago

Hello Sameir, Thank you for taking the time to leave us a review and I am sorry to hear of your disappointment. I have reviewed our online communication channels (both online chat and email) and unfortunately it doesn't look like at any point you contacted us to provide a reason our your dissatisfaction. We value all feedback so if you would like to contact us directly to advise what part of the experience you felt did not meet your expectations then we would be more than happy to look into the matter. Stress Free Car Rental Customer Support Team

Posted 1 year ago

“Renting through Stressfreecarrental has been nothing but STRESSFUL. Tempest who were the car company have not only charged me nearly 4 x the price, but also charge a refuelling fee, even if you have fully refuelled. I contacted stressfreecarrental, who haven't even bothered to email me back.”

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Posted 2 years ago

Hello John, I am very sorry to hear of the issues you experienced on collection of your rental car with Tempest Car Hire at Cape Town. I can see that our online Customer Support Team have already escalated the discrepancy in rental charges with both the Tempest Customer Service Team and also directly with our Tempest & Europcar Account Manager since this is a mistake on their part and as soon as they respond, we will be back in contact with you directly. We completely understand your frustration and I can assure you that the matter is being dealt with at the highest level. If in the meantime, there is anything further we can assist with then please do contact us again by emailing help@stressfreecarrental.com. Thank you for your patience and understanding. Stress Free Car Rental Customer Support Team

Posted 2 years ago

“Yes...i had the option to leave the car at Mariot Hotel in Lisbon and the booking changed after in Lisbon airport. It should be a nice gesture to corect this mistakes because it is not normal to say one thing and after we pay change the booking.”

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Posted 2 years ago

“Best price”

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Posted 2 years ago

“Parking at the airport? Don't need it”

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Posted 2 years ago

Hello John, Thank you for choosing to book your car rental through us on our website and I am sorry that you felt the need to leave us a negative review. We do have a lot of customers who choose to park their own cars at airport destinations before they fly on holiday and as a result provide an optional way for them to book this through our website, if they choose to with some discounted rates. This is the first negative review we have had as a result of this but I will ensure that your comments are feedback to the relevant team. Stress Free Car Rental Customer Support Team

Posted 2 years ago

StressFreeCarRental.com is rated 4.6 based on 7,527 reviews