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StressFreeCarRental.com Reviews

4.6 Rating 7,534 Reviews
94 %
of reviewers recommend StressFreeCarRental.com
Company Reviews Metrics Info
4.6
Based on 7,534 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read StressFreeCarRental.com Reviews

About StressFreeCarRental.com:

Stressfreecarrental.com is a new business with a new approach to car rental. The business was born out of our personal frustration with the process of renting a car.

Our mission is to simplify the process, providing customers with complete transparency and the best deals from the worlds most trusted car rental companies.

Visit Website

Location:

125 Deansgate,
Manchester
Manchester
M3 2BY

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Odine Steemers
Verified Customer
“You talk about insurance however don't see any linkage. Don't show which currencies you are offering the car.”
Helpful Report
Posted 2 years ago
Hello Odine, Thank you for taking the time to leave us a review and I am sorry to hear that you did not manage to find the information you required. I have checked both our online chat and email communication channels and unfortunately it didn't look like you contacted us, otherwise, we could have advised exactly where to find this information on the website. We do provide a very comprehensive breakdown of all the different insurance options we can provide, including our premium cover and our excess protection cover (Essential cover) under the customer support section. I have provided the link to this on our website below: https://www.stressfreecarrental.com/en/car-hire-insurance/how-it-works Furthermore, against the individual quotes, we provide a breakdown of what is included and excluded from an insurance perspective, under the car rental terms and conditions In terms of currencies for the individual quotes, you can select the country of residence for the lead driver as part of the booking search journey, and then we can display the price in the currency of that country. The deposit pre-payment you make on our website to secure the booking will be in the country you reside in, but the remaining car rental balance would then be charged in the destination country currency. I hope the above information clarifies the questions you had and if you require any further information or assistance, please contact us by emailing help@stressfreecarrental.com.
Posted 2 years ago
Rolando Zamora
Verified Customer
“Good service”
Helpful Report
Posted 2 years ago
Stephen Ridley
Verified Customer
“I have had to make this second booking because I made a mistake on the first booking, picking the wrong destination. I am very dissapointed that this mistake could not be corrected even for a fee. Now I have wasted the money for the first booking.”
Helpful Report
Posted 2 years ago
I am sorry to hear of your disappointment. I can see that you have been in contact with our online customer support team who did assist with your query. In regards to making changes to bookings, unfortunately the car rental companies do not provide a way for us to make any amendments to bookings once they have been confirmed and therefore the policy is to cancel and make a new booking. We do clearly advise on the website and also on your booking confirmation email the below: Booking Amendments Unfortunately the car rental companies require you to cancel and re-book if you need to make changes to your booking, especially for changes to location, vehicle type or dates and times. The only changes we may be able to make are to your contact details or (if relevant) flight number. Unlike the majority of car rental brokers, for most car rental bookings, we only take a small pre-payment as a deposit and as a result, you did not have to pay the remaining car rental balance charge. I can since see that you have rebooked but if there is anything else we can help you with, please do get back in touch by emailing help@stressfreecarrental,com
Posted 2 years ago
Hendrik Stander
Verified Customer
“We booked a car at OR Tambo Airport about two weeks before our arrival, but had to wait about two hours for a car.”
Helpful Report
Posted 2 years ago
Punita Parbhu
Verified Customer
“good”
Helpful Report
Posted 2 years ago
Csaba Sandor
Verified Customer
“Acceptambe”
Helpful Report
Posted 2 years ago
Ian Wheeler
Verified Customer
“Would be nice to have a 7 seat filter”
Helpful Report
Posted 2 years ago
Caroline Tierney
Verified Customer
“Would like to have the option to prepay”
Helpful Report
Posted 2 years ago
Ephraim Malope
Verified Customer
“good and acceptable”
Helpful Report
Posted 2 years ago
Paul Hare
Verified Customer
“no comment”
Helpful Report
Posted 3 years ago
Jennifer Troope
Verified Customer
“Okay”
Helpful Report
Posted 3 years ago
Craig Noske
Verified Customer
“Ok”
Helpful Report
Posted 3 years ago
Kathleen Ditchfield
Verified Customer
“HELLO”
Helpful Report
Posted 3 years ago
Daniel Vanechop
Verified Customer
“booking process seemed acceptable. Will review after the car hire.”
Helpful Report
Posted 3 years ago
Peter Schierhout
Verified Customer
“Expensive but at least in my currency.”
Helpful Report
Posted 3 years ago
Johannes Jacobus Scherman
Verified Customer
“good booking process..”
Helpful Report
Posted 3 years ago
Bongiwe Sylvia Songelwa
Verified Customer
“Good service”
Helpful Report
Posted 3 years ago
Jasss Virdee
Verified Customer
“No comments”
Helpful Report
Posted 3 years ago
Robert Emerson
Verified Customer
“okay so far”
Helpful Report
Posted 3 years ago
Nhlanhla Mtolo
Verified Customer
“Very easy steps to do the booking thanks guys. I'll comment more after I've collected the car.”
Helpful Report
Posted 3 years ago
StressFreeCarRental.com is rated 4.6 based on 7,534 reviews
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