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Stovesonline Ltd Reviews

4.9 Rating 1,459 Reviews
98 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,459 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
S
Verified Buyer
“Can’t fault the service, delivery or product. Love my wood burner. It has transformed my living space.”
Stovesonline Ltd 5 star review on 3rd September 2020
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C
Verified Buyer
“Really knowledgeable with years of experience. Best value for money”
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D
Verified Buyer
“Fantastic service.”
Helpful Report
L
Verified Buyer
“This company were extremely helpful. They discussed with myself and the builders exactly what we would require. Talked the builders through all the necessary measurements for our order . the fire looks great.”
Helpful Report
W
Verified Buyer
“Brilliant company, ordered several times, friendly staff great service good delivery times. Also have picked up from the warehouse, great company. Products excellent quality, good prices. What more to say?”
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S
Verified Buyer
“I was very pleased with the quick response of the company”
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P
Verified Buyer
“Very efficient in my spare parts advice and delivery score 5”
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T
Verified Buyer
“Very, Very helpful, the sales team know their product and the technical team could not do enough to assist, even giving us advice at 5.15 on a Friday evening. Product arrived on time on the Friday and was installed over the weekend and operating successfully on the Monday. Stoves on line not only offered the best price, but were able to supply EVERY part that was required for our installation, all coming in the one very carefully packaged delivery.”
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G
Verified Buyer
“Helped with advice for the order and despatched it quickly.”
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P
Verified Buyer
“Start to finish was an easy experience. Thoroughly recommend”
Stovesonline Ltd 5 star review on 3rd September 2020
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J
Verified Buyer
“I live in the Isle of man and my dealings with this company have been excellent. Their engineers ready to email advice on mechanical problems with my pellet burner and when I needed a spare part they furnished installation details. Would recommend them fully! Satisfied customer”
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F
Verified Buyer
“Very helpful”
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J
Verified Buyer
“Super service. Efficient, great communication at all stages, and fast efficient delivery.”
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G
Verified Buyer
“Excellent service even under lockdown, managed to identify and source the parts I needed and promptly arranged delivery. Above all it was the friendly service that stood out”
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D
Verified Buyer
“Very helpful”
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M
Verified Buyer
“Quick correct delivery, ideal”
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A
Verified Buyer
“Delighted with the service provided by Stovesonline when ordering replacement glass for our Westfire stove. Shirley was extremely helpful and knowledgeable and arranged for the exact replacement to be sent with the minimum of fuss. Would not hesitate to order from Stovesonline again.”
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Anonymous
Verified Buyer
“Amazing! Responsive and definitely went above and beyond to solve my issue!”
Stovesonline Ltd 5 star review on 3rd September 2020
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J
Verified Buyer
“nice stove. still trying to get chimney components that will fit the stove to my existing chimney system.”
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M
Verified Buyer
“The team at Stovesonline are really knowledgeable and helpful as well as being very friendly to deal with. They also have a massive range of stoves and equipment which means I could get everything in one place.”
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Stovesonline Ltd is rated 4.9 based on 1,459 reviews
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