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Stovesonline Ltd Reviews

4.9 Rating 1,459 Reviews
98 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,459 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
J
Verified Buyer
“Excellent prompt service, fair prices. Thoroughly recommend this company.”
Helpful Report
Anonymous
Verified Buyer
“Stovesonline (Shirley) was extremely friendly, helpful and professional.”
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A
Verified Buyer
“Excellent service. Well impressed.”
Helpful Report
K
Verified Buyer
“Great service”
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P
Verified Buyer
“A very helpful and pleasant team of people to deal with. Couldn't wish for better service”
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R
Verified Buyer
“Excellent service, very clear advice and prompt delivery.”
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C
Verified Buyer
“I ordered a moisture meter to test the logs we have cut down. It arrived within the time scale mentioned by the seller and works perfectly. You can test most things for moisture, including a concrete base, caravan interiors etc.,”
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R
Verified Buyer
“I have used stoves online whenever I have needed stove parts over the last 10 years. Good reliable service, always!”
Helpful Report
M
Verified Buyer
“Needed to buy a replacement collar for an old Wood Burning Stove which was in a property I purchased. I found it difficult to establish the exact size of collars advertised on various internet sites until I came across Stovesonline. Nothing was too much effort given my many questions, including manufactures drawings so I could be confident replacement would fit, which it did perfectly! Shirley was so helpful, offering fast relies to my questions, often outside of normal office hours. Would thoroughly recommend this company. Mick Mason. Cheshire.”
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P
Verified Buyer
“Good technical advise good product & service dose exactly what it says on the tin”
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A
Verified Buyer
“Excellent service”
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P
Verified Buyer
“Stoves on Line were excellent. Great advice on the product, easy order process and delivery to us in France. Couldn’t be happier!”
Stovesonline Ltd 5 star review on 3rd September 2020
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R
Verified Buyer
“Whole order process start to finish went smoothly, brushes delivered on time - just what was needed. Doubly good as this was during the first month of lockdown.”
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G
Verified Buyer
“Excellent, quick service, very helpful”
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Anonymous
Verified Buyer
“Great from start to finish. Helpful person on end of phone”
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K
Verified Buyer
“Quick and efficient delivery of my Morso stove. Very good service.”
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M
Verified Buyer
“Faultless service. Not only did they correctly identify a 25-year-old woodburning stove, but located the relevant fire bricks and other replacement accessories required. The service was prompt and efficient, and the goods arrived within five working days of ordering. I would recommend the company without hesitation.”
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E
Verified Buyer
“Prompt efficient service. Parts exactly as requested.”
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R
Verified Buyer
“Godd customer support, very helpful.”
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Anonymous
Verified Buyer
“Great, helped me find new legs for my log burner that other retailers couldn't supply. Friendly and prompt service. Delivered within estimated delivery window.”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,459 reviews
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