Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,459 Reviews

98 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 14th February 2025

Stovesonline Ltd 5 star review on 28th January 2025

Stovesonline Ltd 5 star review on 26th January 2025

116

Anonymous

Anonymous // 01/01/2019

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“Very helpful and knowledgeable.”

Helpful Report

“Excellent help and advice. Pellet stove delivered without problem. Brilliant after sales guidance setting up control panel from Jamie. Stoves online great company,will use again and happy to recommend.”

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“Stovesonline were excellent. Discussing with Suzi the options, found her extremely knowledge & helpful. They arranged every thing as promised, the price below average, delivery was free & the driver was absolutely fantastic with his willingness to assist. Well done all concerned.”

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“Great. I have another project in the pipeline, and I will most likely call Dom and my new stove will come through Susie.. Thanks a million”

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“Excellent service”

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“Very good. Phoned a few days before the delivery to arrange suitable day. Stove arrived in good condition on the day.”

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“Very efficient compared to all the other suppliers i tried to get prices from.”

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“They kindly guided and suggested ideas to me , pleasant and friendly but most of all excellent price 👍”

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“As efficient as possibly could have been under ‘Covid’ lockdown - would definitely use again.”

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“Great advice and service and a good product too.”

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“Advice on type of stove was very helpful and the subsequent purchase and installation was straightforward and very satisfactory.”

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“Excellent company and product with fantastic help and support from Susi. Highly recommended.”

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“The team are always helpful, and give good advice.”

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“Excellent, loaded us in the rain while I stayed dry. Everything arranged for us while in France, intelligent analysis of order to make sure all connections etc included. Arrived just before Xmas in a rush your while back in UK. Smooth and pleasant.”

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“Amazing customer service, advice and help during our house build. Also excellent back up support years later when parts were needed. I would highly recommend Stoves Online.”

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“Prompt communications and efficient delivery. Well done.”

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“Easy to get through and discuss detail on the phone ( or email) Very helpful on materials and fitting.”

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“Stovesonline efficiently obtained the stove that I wanted (Italian), were honest and helpful, and always promptly returned my calls. I felt confident that on paying for the stove that it would be reliably delivered.”