Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,460 Reviews

98 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 14th February 2025

Stovesonline Ltd 5 star review on 28th January 2025

Stovesonline Ltd 5 star review on 26th January 2025

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful staff and good service.”

Helpful Report

Thanks Ian :)

“We always find Stovesonline competitive and very efficient with delivery’s, knowledgable and helpful. We would strongly recommend this supplier for any stoves required.”

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Thanks for your kind words David :)

“Helpful and friendly highly recommended”

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Thanks James :)

“excellent advice and very helpful”

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Thank you :)

“very helpful with the shopping list in what i would be needing for the installation of my wood burner, and all my technical questions regarding installation were answered expertly. All calls were returned promptly making the experience on installation a pleasant one many thanks”

Helpful Report

Thanks for your kind words James, we are always on hand to answer any of your queries :) Jack

“First Class Service. Very pleasant to deal with. Items are very good quality.”

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Thanks Andrew :)

“Very happy with Stovesonline service and wouldn't hesitate to recommend them.”

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Thank you Gerry :)

“Pleased with the overall experience from ordering to delivery. Customer care service was also useful to me during the comissioning stage.”

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Thanks Mark :)

“Even though their showrooms were "closed" for a refurb, when we phoned to enquire about their products they invited us to view their stock in their show room. They put themselves out pulling out stoves we had shortlisted to view. Most traders would have said come back when we're open.”

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Thanks for your kind words Philip, although we were refurbishing our showroom, we do understand that it is nice to see the stove before purchasing :) Jack

“Friendly staff in a very helpful company, planning flue design and supporting getting the product to you asap. Quality products at competitive prices.”

Helpful Report

Thanks for your kinds words Alan :)

“Service was very good and I received stove on time.”

Stovesonline Ltd 4 star review on 15th April 2019

Helpful Report

Thanks Donnie, your stove is looking great :)

“Excellent - We exchanged a number of e-mails when I was in the process of making my final choice of stove and all were answered promptly with the detailed information I requested. The ordering process was clear and the product was delivered in the time frame promised.”

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Thanks Mike :)

“Excellent service.”

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Thanks Douglas :)

“Excellent Service”

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Thanks Malcolm :)

“Stovesonline were very helpful with answering questions.”

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Thank you :)

“They have a fast, efficient and friendly service”

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Thank you Lee :)

“Great, giving us a lot of support making sure we had made the best choices.”

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Thanks for your kind words :)

“Extra Very Good”

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Thanks Gavin :)

“And thank you for all the help.”

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Thank you :)

“Good response to enquiry and record of previous orders/ installation. Good prices.”

Helpful Report

Thanks Stephen, I have fed back this information to the relevant department :) Jack

Stovesonline Ltd is rated 4.9 based on 1,460 reviews