Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,460 Reviews

98 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 14th February 2025

Stovesonline Ltd 5 star review on 28th January 2025

Stovesonline Ltd 5 star review on 26th January 2025

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very well!”

Helpful Report

Thanks Richard :)

“Great company. Good products and very helpful.”

Helpful Report

Thank you Chris :)

“Telephone service and delivery were without problems”

Helpful Report

Thank you John :)

“Very efficient, prompt order and delivery”

Helpful Report

Thanks Jill :)

“Courteous helpful knowledgeable”

Helpful Report

Thank you Jackie :)

“I have used them before and I will readily use them again—first class service”

Helpful Report

Thanks Hugh :)

“Superb, the communication and customer prioritisation is second to none, delighted with the stove as well which was well packaged and arrived on time.”

Helpful Report

Thanks for your kind words Gregory :)

“Excellent on price and delivery. Would highly recommend. Best price around. Fantastic park ray aspect 14 burner it’s a beast ! Love it.”

Stovesonline Ltd 5 star review on 8th May 2019

Helpful Report

Thank you Anne, we love the Aspect range. It looks super smart against that wall! Jack :)

“Helpful quick and easy to deal with”

Helpful Report

Thank you Jacqueline :)

“Excellent. One quick phone call and order placed. Super service. Very pleased. Thank you, will definitely use again.”

Helpful Report

Thanks Ratje :)

“Stovesonline were extremely helpful with my wood burning project for our holiday home in the French Pyrenees. As this was a 'self-fit' installation the help and advice they gave were invaluable. The method of fitting the stove to the chimney design was discussed thoroughly with the team at Stovesonline and they were there to help when I needed advice. I bought a Morso wood burner from them which was delivered promptly and packaged very well and was an extremely competitive price. I would highly recommend this company to anyone wanting to buy a wood burning stove.”

Helpful Report

Thanks for your kind words Jeremy, we love to get our teeth stuck into designing the complete job and helping in every way we can. Enjoy your stove :) Jack

“Very helpful in identifying the parts I needed and get them delivered very quickly.....”

Helpful Report

Thank you :)

“Good service, thank you!”

Helpful Report

Thanks Robin :)

“excellent, delivered sooner than expected”

Helpful Report

Thanks Barbara :)

“very helpful on the phone”

Helpful Report

Thank you Allan :)

“Very good advice and service throughout”

Helpful Report

Thanks Michael :)

“GREAT SERVICE, DELIVERED ON TIME, EXCELLENT CUSTOMER RELATIONS. I WOULD HIGHLY RECOMMEND THEM TO ANYONE.”

Helpful Report

Thank you Terry :)

“My experience with stovesonline as an independent Installer: Top before and after sale service Very friendly , helpful and knowledgeable company Huge Range on stoves / heating products I know stovesonline since 2014 , it is a family business and they love what they doing, Highly recommended 5 star ++++ Bernd Dentrich Stovelondon LTD”

Stovesonline Ltd 5 star review on 24th April 2019

Helpful Report

Thanks for your kind words Bernd, it is always a pleasure dealing with you :) Jack

“Really Werll. Juliet could not have been more helpful”

Helpful Report

Thanks James :)

“Beyond expectations advice and customer service. Made the whole process of ordering the correct flue a pleasure. Could not recommend enough.”

Helpful Report

Thank you for your kind words :)

Stovesonline Ltd is rated 4.9 based on 1,460 reviews