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Stovesonline Ltd Reviews

4.9 Rating 1,459 Reviews
98 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,459 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
W
Verified Buyer
“Great job as usual with excellent customer service.”
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J
Verified Buyer
“So helpful it was untrue / faultless”
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B
Verified Buyer
“The StovesOnline chimney design service is second to none and possibly unique -the level of expertise is unbeatable, likewise the extraordinary knowledge of the parts service and efficiency is a really valuable resource to anyone seeking the right parts which can often be really hard to pin down.”
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L
Verified Buyer
“We needed to buy parts and they had what we needed which was impressive as the cooker is from Italy. The team were very quick to send out the part needed, and although the first one was wrong, they quickly rectified the situation. We have had helpful advice over time, relating to our wood pellet fired stove.”
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Anonymous
Verified Buyer
“Great very helpful”
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J
Verified Buyer
“Good price and when alerted to a problem that your supplier was having difficulty with you reacted promptly and effectively.”
Stovesonline Ltd 4 star review on 3rd July 2021
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L
Verified Buyer
“Really helpful customer service when contacted by phone to place an order. Friendly answers to questions about the products whilst helping me to save a bit of money as well. Much appreciated honesty and quick shipping and delivery on items means I will surely return as a customer. Many thanks!”
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D
Verified Buyer
“All good plus more to make up 10 characters”
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S
Verified Buyer
“The service was excellent. Ben was very knowledgeable and happy to talk anytime on the phone to make sure that the parts I was ordering were the correct ones and to advise me on the best way to go about the install. Highly recommended”
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K
Verified Buyer
“Exellent service”
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A
Verified Buyer
“Very good product and helpful staff, a pleasure to deal with”
Stovesonline Ltd 5 star review on 1st July 2021
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M
Verified Buyer
“Have no problem recommending this company. Very friendly and helpful advice from staff. Would be my first stop for replacements for our stove.”
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R
Verified Buyer
“excellent and helpful service. Great advice imparted for free”
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B
Verified Buyer
“As a trade customer, I have always found Stovesonline to be reliable, honest and a pleasure to do business with. That's why we've been working together for at least 15 years!”
Stovesonline Ltd 5 star review on 1st July 2021
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J
Verified Buyer
“Very good service”
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D
Verified Buyer
“Susi was excellent to deal with”
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Anonymous
Verified Buyer
“First class service ,knowledgeable advice friendly prompt attention ,no complaints .”
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L
Verified Buyer
“Definitely recommend Stovesonline have dealt with them a few times service was excellent and they are very helpful.”
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J
Verified Buyer
“Stovesonline were very professional throughout, giving us excellent advice when we were unsure what we wanted. We are very happy with their recommendation. We wanted our woodburner shipped out to our home in France, and everything worked out very smoothly.”
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R
Verified Buyer
“Bought a chimney brush set then some extra rods later on, was glad they were still available and they work very well so sweeping the chimney is fairly easy and a lot cheaper with less wait than getting it swept so all straight forward”
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Stovesonline Ltd is rated 4.9 based on 1,459 reviews
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