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Stovesonline Ltd Reviews

4.9 Rating 1,460 Reviews
98 %
of reviewers recommend Stovesonline Ltd
4.9
Based on 1,460 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Good technical support. Efficient delivery.
Helpful Report
Thanks Nick :)
Sound brill advise and competitive prices and a nice lady to go with it
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Thanks David :)
Fantastic service, my new boiler stove was delivered to France without hassle. Efficient friendly staff, would recommend to anyone.
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Thanks for your kind words :)
Item purchased was at a competitive price and fitted perfectly. Buying the item was easy with delivery rapid and on time. I will use Stovesonline again
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Thanks Graham :)
Brilliant service - wood moisture meter arrived very quickly and is worth every penny. We quickly and easily sorted our random wood pile into 3 sections - logs that are ready to burn, nearly ready and not ready yet. Now have log fires that burn well with no blackened glass
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Moisture meters are a vital tool to ensure the correct wood is being used. Thank you :) Jack
Great service; knowledgeable staff
Stovesonline Ltd 5 star review on 10th April 2019
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Thanks Gary, stove is looking smart :)
Were responsive to my questions and very helpful.
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Thanks Jean :)
Ordered and delivered replacement glass for our wood burning stove very efficiently.
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Thanks Erica :)
Very easy and pleasant to deal with covering all the information we needed, and more.
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Thanks Brett :)
Never anything short of total professionals
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Thanks Dave, we do ask all of our pallet couriers to call at least an hour before delivery. They should all arrive with a tail-lift and pallet trucks so they can unload themselves. I will certainly pass on your comments :) Jack
Help and support excellent, Ben was very helpful in designing the twin wall flue, delivered as promised on time
Stovesonline Ltd 5 star review on 10th April 2019
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What a great looking stove! Thanks for your kind words Andy :)
very helpful clear responses to questions asked
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Thank you Christine :)
prompt and efficient
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Thanks Richard :)
From start to finish they offered me a friendly and a professional service, having surveyed the market I knew that their price to be £100's less than their nearest competitor, so add excellent value to this.
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Thanks for your kind words Tony :)
Very good gave me good advise and ended up with a good product will be using them again soon
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Thanks Phil, we are here when you need us :) Jack
Very good service, delivery and admin very efficient. Stoves are just as expected.
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Thank you Jenny :)
Ordered stove online and received great service, carefully packed and quick delivery
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Thanks Jeremy :)
I've been using Stovesonline for 9+ years now, their knowleadgable staff have always been available to answer my questions & provide solutions, many thanks guys!! Would definitely recommend
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Thanks Mark for your kind words :)
We've had very helpful service from Stovesonline and have now purchased five stoves from them.
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Thanks for your kind words, it really does mean a lot :) Jack
Excellent product at a great price
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,460 reviews