Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,460 Reviews

98 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 14th February 2025

Stovesonline Ltd 5 star review on 28th January 2025

Stovesonline Ltd 5 star review on 26th January 2025

116

Anonymous

Anonymous // 01/01/2019

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“excellent first point of contact knowledge...”

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“Brilliant service. They really do care it seems like there not just there to make money but to genuinely make our fire as good as possible. They saved me a fortune and I am now enjoying a great fire each night. I would highly recommend stovesonline”

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“Very good customer relations and good clear communication. Timely too.”

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“would happily use them again”

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“Ben from Stovesonline was on hand to help with a recent alteration to an existing flue. He offered a range of options and provide a prompt and reliable service.”

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“Great personal ustomer service. Cannot fault.”

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“Very helpful and attentive sales staff.”

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“An excellent and professional service reasonably priced.”

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“Absolutely brilliant”

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“More than expected! They don’t just supply stuff they take the time to help you work out what you actually need. Infact I just told them what my project was; I didn’t even know what I wanted!!”

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“Great advice, products, all round service.”

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“Excellent and very informative they are my first choice for stoves and parts.”

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“Very helpful. Very knowledgeable . Especially Ben Cazzola,s support.”

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“Very informative. Ben helped me out over the phone numerous times with parts and installation. Good guy!!!”

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“Great service Easy to deal with Would use again”

Stovesonline Ltd 5 star review on 4th November 2019

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“really helpfull”

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“Efficient, fast, effective, friendly and professional”

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“Excellent service and support from Ben and the Team from start to finish. The stove arrived damaged by the courier. Stovesonline arranged a perfect replacement, next day on a Saturday. Ben designed the flu and provided trade tips and techniques to ensure I could instal it to buildings regs myself. Would definitely use again and recommend. I love my Stove, thank you.”

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“Stoves Online are brilliant, they quickly sourced the replacement part we needed for our stove. Customer Service is excellent and staff are always happy to help!”

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“Excellent advice and service through out the flue design and ordering process. I would/and have recommended their service to others. Thank you to Ben for his extensive expertise, pateince and pleasant demeanor enabling me to complete my project.”

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Stovesonline Ltd is rated 4.9 based on 1,460 reviews