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Stovesonline Ltd Reviews

4.9 Rating 1,459 Reviews
98 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,459 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
R
Verified Buyer
“Absolutely excellent advice and products. I fitted the flue liner myself, never having done one before. Andy gave me spot-on advice, helped with ordering exactly the right parts, from register plate to top mounting. They also supplied the stove too at a better price than I could get direct. Now I have a perfectly working stove that is both attractive and highly efficient. Very happy customer.”
Stovesonline Ltd 5 star review on 26th January 2025
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H
Verified Buyer
“Excellent communication and service - would definitely recommend”
Stovesonline Ltd 5 star review on 26th January 2025 Stovesonline Ltd 5 star review on 26th January 2025
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L
Verified Buyer
“Solved my issue straight away. I was kept informed throughout. Natasha was amazing, nothing was too much trouble.”
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R
Verified Buyer
“Very good all round service, good value and quick delivery.”
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S
Verified Buyer
“Firepower Heating always have a happy and helpful approach to any enquiry. They set the standard.”
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J
Verified Buyer
“Scott Palfrey was exceptional. An asset to your business.”
Helpful Report
J
Verified Buyer
“Excellent customer service, products and prices, highly recommend”
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P
Verified Buyer
“Very happy with the stove and flue after 2 years regular use. They were also very helpful in the design of the flue system.”
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A
Verified Buyer
“An unusually good way to shop for something very heavy. Yes, it says 'online' in their name but really, pick up the phone and talk to them. It's far better. And there are people on the end of phone. Payment is easy after they check you have everything. They can send an installer to you as well if needed, local to wherever you are. And then, it arrives.”
Helpful Report
Anonymous
Verified Buyer
“The stove does everything a stove ought to do. We are very happy with it.”
Helpful Report
B
Verified Buyer
“Very good, I would certainly recommend Stovesonline from my experience. Scott was brilliant with all the questions I had with my installation.”
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A
Verified Buyer
“Excellent Stove and replacement glass fitted perfectly.”
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V
Verified Buyer
“First class service and advise along with great customer surport. Stovesonline are my first call for log burners and accesories”
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T
Verified Buyer
“Extremely helpful and great advice.”
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P
Verified Buyer
“Superb service, perfectly specified product, delivered on time and nicely packaged to prevent damage. Will be using Stovesonline again in the near future.”
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D
Verified Buyer
“Quick and reliable service, on t he occasions that I've used it”
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C
Verified Buyer
“It's been a while since I placed my order with stoves online, I can't praise them high enough for the help they gave me and making things so easy, I will definitely be using you guys again”
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M
Verified Buyer
“A good helpful polite service quality part straight forward delivery”
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B
Verified Buyer
“Brilliant.”
Helpful Report
P
Verified Buyer
“Brilliant communication, a real person who gave advice and when I ordered the part was with me so very quickly. Thank you”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,459 reviews
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