Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,459 Reviews

98 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 14th February 2025

Stovesonline Ltd 5 star review on 28th January 2025

Stovesonline Ltd 5 star review on 26th January 2025

116

Anonymous

Anonymous // 01/01/2019

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“Product delivered on time, seems good quality but have not used yet”

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“Very good customer service and a speedy delivery.”

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“A very friendly company, efficiently run and good prices. Our wood stove is truly the centre point of our home, particularly this winter, giving such comfort and warmth. We are so pleased we came across Stovesonline.”

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“Got what I wanted arrived on time”

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“They have a good online catalogue and efficient delivery service.”

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“Everything was great, information, ordering, customer service.”

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“Quick and efficient service.”

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“Suso was very knowledgeable and gave both good advice and supplied my stove at a great price. Definitely contact Suso for all your stove needs.”

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“Very helpful”

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“The product was exactly as advertised. I am happy with my purchase.”

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“Really good, expert advice, fast delivery”

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“Good service and advice.”

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“Excellent Customer Service”

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“I was looking to install a stove with the capacity to heat water for the underfloor heating and radiators in other rooms, plus for washing. Suzi was absolutely brilliant at ever turn of this adventure, making helpful suggestions and adapting to my changing needs. I had done a lot of research and her knowledge surpassed mine (which you might expect with a supplier, but is frequently not the case). I don’t tend write reviews, but wanted to give something extra back. I also wanted to mention the guy I spoke with on a few occasions (sorry, I can’t recall your name), he was very knowledgeable and interesting too. Thank you both.”

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“Excellent, great advice towards iur project.”

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“Extremely well. Identified and sorted my requirement.”

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“Excellent service over many years now”

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“Absolutely delighted with the service from Stoves online. I found the company online had a browse, made a decision and called. I think I spoke to Susie who was very engaging, knowledgeable and helpful, not pushy at all. We had a good chat, I felt very much at ease. Communication was efficient and the delivery of our lovely Opus stove was as planned.”

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“Excellent service, very efficient, prompt and helpful.”

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“Stove purchased on line following recommendation from neighbour. Arrived promptly, well packed.”

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Stovesonline Ltd is rated 4.9 based on 1,459 reviews