Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,461 Reviews

98 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,461 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 14th February 2025

Stovesonline Ltd 5 star review on 28th January 2025

Stovesonline Ltd 5 star review on 26th January 2025

116

Anonymous

Anonymous // 01/01/2019

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“Very satisfied 👍🏻👍🏻”

Helpful Report

Thanks Tim, great to hear :)

“Excellent service, competitive pricing and made to feel like a valued customer, so much so, that i am a repeat customer.”

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Thanks for your review Chris, that's what we aim for and of course we wouldn't be here if it weren't for people like yourself. All the best, Sune

“Fast delivery and all in good shape at a reasonable cost.”

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Thanks Mr. Conrad :)

“They delivered the part I needed Quickly and the service I received was fist class .”

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Thanks Tam, great to hear we could get you back up and running. :) Sune

“Excellent service, I upgraded my central heating with the expert help of stovesonline. I dealt with multiple people from different departments in the company and they were all very helpful. I would definitely recommend to others. They were very helpful specifying exactly what I needed and gave excellent advise during the installation.”

Stovesonline Ltd 5 star review on 8th April 2019

Helpful Report

Many thanks Paul, we love some of the more involved projects like yours. Nice to see decent pipe insulation used here and very neat pipe runs on that Energystore. As always - the team are here for any other questions down the line. Thanks again, Sune

“Really helpful staff on the phone. When we ordered our stove, the optional legs were not in stock but Stovesonline couriered the part from their supplier and it arrived within a day or two (before the stove!). The stove arrived promptly and it looks fantastic.”

Stovesonline Ltd 5 star review on 7th April 2019

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Thanks Timothy, Looking superb. Good choice of stove, the Mendip Woodland is a very popular model, once you see it burning. You can understand why :) Jack

“Excellent service”

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Thanks Carl :)

“Very quick and easy transaction item well packed and just as described I would definitely use again and recommend them as a reliable and trustworthy supplier”

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Thanks Carole, It is very much appreciated :) Jack

“Excellent, Ben is very helpful and full of handy knowledge”

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Thanks Carl, I'll pass this onto Ben :) Jack

“We bought a Klover Star 14 4 years ago and it has been amazing. The Solved Online team we’re very knowledgeable and helpful through your the process.”

Helpful Report

Glad to hear that, thanks. I also have a Star 14 heating my home in fact. :) Sune

“Excellent service throughout. Would definitely recommend.”

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Thanks Craig :)

“Excellent”

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Thanks Barry :)

“Excellent service, Christene was very helpful.”

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Thanks Jill, I will pass this onto Christine :) Jack

“Always provide a most efficient service.”

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Thanks for taking the time to review Deirdre :) It is always appreciated Jack

“Prompt and quick service”

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Thanks Derek :)

“They have always completed their business with friendly efficient interaction with all of my dealings with them”

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Great to hear Dennis, thanks. Sune

“always great”

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Ace, thanks Kirstie. :)

“Good Service. All questions answered promptly and comprehensively”

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Hi there, many thanks for your review. Its great to hear that the team got was able to help. All the best, Sune

“Quick delivery. Professional service”

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Brilliant, thanks Chris. :)

“Very efficient”

Stovesonline Ltd 5 star review on 4th April 2019

Helpful Report

Thanks Dick, appreciated, and what a lovely looking installation, that looks so cosy and natural, that ACR stove looks great in there, fabulous job. We're always here for any further questions down the line, would be happy to help. Thanks, Sune

Stovesonline Ltd is rated 4.9 based on 1,461 reviews