Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,460 Reviews

98 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 14th February 2025

Stovesonline Ltd 5 star review on 28th January 2025

Stovesonline Ltd 5 star review on 26th January 2025

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful, knowledgeable, and with a wide range of products to suit all situations.”

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“Replaced a faulty item quickly”

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“Excellent service and assistance when selecting the right parts for my stove.”

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“Very knowledgeable and great service.”

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“disappointing”

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“Very impressed, great product knowledge, easy ordering & returns , competitve prices”

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“Exceedingly well, when looking to buy a stove they were very informative and helpful, sadly they didn’t have a style I was looking for, but they did supply the flue, Ben couldn’t have been more helpful! Amazing company, can’t recommend highly enough!”

Stovesonline Ltd 5 star review on 4th November 2019

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“Excellent on a tricky problem”

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“Have now used Stoves Online for the last few projects and I have to say they have provided a service way above any other wood burner firms we have used for our property developments. I would 100% recommend Ben and Shirley for anything you may need, we will for sure be using them on our next build.”

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“ok very nice to deal with”

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“Very helpful, would use again if needed to.”

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“Excellent service!”

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“Stovesonline were excellent. Not only did they supply all the correct parts needed to me here in France, but on the day of installing Ben talked me through the process. Would award 10 stars if it was possible.”

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“Excellent service, extremely helpful. Good advice on products and also very helpful on installation advice. Highly recommended.”

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“Stoves online provided really helpful and detailed advice on which product I required.”

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“Better than anticipated for a largely online business model. More consultative in its approach.”

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“Very good customer service and clear precise ordering”

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“Great technical advice. Followed up with prompt delivery of parts”

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“The technical support, detailed advice, supply of goods and handling of returns were all outstanding, and particularly helpful were Ben Cazzola and Jamie Bennett. Less impressive is the sales room and telephone advice from the sales room. I recently enquired about another wooodburner (Stovax Elise 850) that I may be interested in buying but was put off from taking it further with your company.”

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“very good bought from them before and recommended to others”

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Stovesonline Ltd is rated 4.9 based on 1,460 reviews