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Stovesonline Ltd Reviews

4.9 Rating 1,459 Reviews
98 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,459 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
R
Verified Buyer
“extremely helpful with a niche request of building an outdoor wood burner and flue work. Also helped by uncle who then wanted to replicate exactly the same model!”
Helpful Report
C
Verified Buyer
“Happy to recommend 😊”
Helpful Report
T
Verified Buyer
“Calm initial conversation, identifying exactly what was wanted. Followed by prompt delivery of items. Two deliveries to date. Planning next order.”
Helpful Report
G
Verified Buyer
“Fantastic service & support.”
Helpful Report
G
Verified Buyer
“Stoves on line were easy to deal with, I will use them again.”
Helpful Report
R
Verified Buyer
“Very helpful”
Helpful Report
E J Quick
Verified Buyer
“Great team great finish good price. Just wish I had a bigger one fitted. Just get one and start to feel warm cheeper than gas I run mine All most 24/7 in winter.”
Helpful Report
N
Verified Buyer
“Excellent; contacted by phone and even able to pay over phone .”
Helpful Report
E
Verified Buyer
“Mark is very knowledgeable and helpful and seems to be able to provide spares for most burners! Highly recommend their service!”
Helpful Report
A
Verified Buyer
“Excellent service from all the team, quick response to enquiry and Andy was really helpful with my questions and gave great advice!”
Helpful Report
H
Verified Buyer
“Very good,order delivered quickly”
Helpful Report
E
Verified Buyer
“A very good service as I needed spares they put me in touch with the manufacturers and they promptly supplied me with a replacement Susi was very helpful when I phoned for help I have no hesitation in recommending them”
Helpful Report
S Prée Ambroise
Verified Buyer
“Extremely helpful. I had to import to France and Suzi and the team did all they could to make this work. The stove has been great. Would definitely recommend the company and the staff are brilliant”
Helpful Report
J
Verified Buyer
“Susi is excellent. Full to the brim with knowledge!”
Helpful Report
J
Verified Buyer
“My burner parts took a while to come but through no fault of their own. Communication was good and they endeavoured to chase the items and kept me informed.”
Helpful Report
R
Verified Buyer
“Highly recommend. From start to finish Martin made everything a breeze, from help choosing a burner that was right for us and our home, finding us a fitter and all round knowledge of everything that we would need.”
Stovesonline Ltd 5 star review on 24th January 2025
Helpful Report
A
Verified Buyer
“They have always been really helpful and do everything they can to help us. Very friendly and i would definitely recommend them”
Helpful Report
R
Verified Buyer
“Good price and very helpful in holding the stove until we were ready for delivery.”
Helpful Report
N
Verified Buyer
“Shirley was a great help . And was very interested I'm my old stove which was also a esse .. great service couldn't ask for more .. many thanks”
Helpful Report
H
Verified Buyer
“Outstanding service”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,459 reviews
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