Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,459 Reviews

98 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 14th February 2025

Stovesonline Ltd 5 star review on 28th January 2025

Stovesonline Ltd 5 star review on 26th January 2025

116

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service. Quick, efficient and friendly.”

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“Easy to deal with and everything turned up on time an in perfect order also competitive pruce”

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“Fantastic firm very helpful”

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“Although they didn't have my item in stock, but to be fair no-one else did, they contacted the supplier and had them deliver it to me directly rather than through them which meant I received it a few days earlier than forecast. The fire pit is awesome and the delay allowed me time to finish the seating arrangement.”

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“Very quick at supplying parts for my biomass boiler, prices are comparable to other suppliers.”

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“Highly recommend stovesonline very helpful pleasant and polite”

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“My last two workshop stoves have been supplied by Stovesonline who I have always found to be friendly and efficient.”

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“Quick delivery for moisture meter.”

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“Professional service and prompt delivery”

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“Kept us informed throughout the order process”

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“Supplied a very good quality heat exchanger.”

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“Great communication and really good value too. Love the look of my Opus stove.”

Stovesonline Ltd 5 star review on 10th July 2021

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“Very impressive: ready to help (beyond the line of duty!) friendly and communicated quickly and effectively. I was extremely impressed with the personal and charming service. I communicated both by email and telephone. I really don't remember the longest time I had to wait for a reply - but it was always quick and competent.”

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“Friendly people and came to sort my flue problem with great efficiency”

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“Very helpful, efficient and cost effective.”

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“Able to advise very quickly about details of order and when it would arrive. Excellent service and delivery.”

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“Excellent service and advice. Would definitely recommend and use again.”

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“Easy to deal with and fast turn around, Ben is very helpful and knowledgeable.”

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“Great. Cut delivery time.”

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“Fantastic. Great prices, and on top of that Ben was excellent to ask for advice, and on top of that they were able to refund any unused parts with no issues. Overall an excellent experience, would 100% buy again.”

Stovesonline Ltd 5 star review on 9th July 2021

Helpful Report

Stovesonline Ltd is rated 4.9 based on 1,459 reviews