Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,458 Reviews

98 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,458 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 14th February 2025

Stovesonline Ltd 5 star review on 28th January 2025

Stovesonline Ltd 5 star review on 26th January 2025

116

Anonymous

Anonymous // 01/01/2019

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“Five Stars Extremely Satisfied with Stoves Online and Susi's assistance”

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“Excellent service. Item shipped the same day for a reasonabe postage price. It arrived in the country and was deliveted to a rural location in exactly one week.”

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“They answered my questions,so I was able to sort out my problems”

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“Excellent service. Will buy from Stoves on Line again next time I need anything for my stove.”

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“very helpful , knowlegable and quick service”

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“Very good efficient and helpful service”

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“Very helpful and good product”

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“Supplied what I wanted quickly”

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“Really great advice, service and value. Always prompt and helpful. Would definitely recommend and use again in the future if I had the need. We bought two stoves which arrived 3 working days later ready for our installer.”

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“Excellent customer care in finding the correct French replacement part and ordering it.”

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“Good service, best price and prompt service. Thanks”

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“Great service”

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“They delivered my order on time and i am very happy with it”

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“First time using Stovesonline. Great price. Really good quality and good service”

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“Excellent service”

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“Really helpful, found an equivalent product when the extractor fan I ordered was unavailable, even when a number of other suppliers, said they couldn't get one. Then, when that one became unavailable managed to source our first choice, matching the price. Excellent service.”

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“Knowledgeable, informative and helpful. The whole experience was smooth, including overseas delivery.”

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“Excellent service. When I unpacked the fire one of the components was broken. They immediately sent out a replacement no questions asked. After sales was excellent also. Realised I had ordered the wrong top piece for the chimney. They saw that I had ordered an additional item. They called me to give technical support, discuss how it was being installed & recommend the correct part. I am extremely pleased with the product & service. Wouldn’t buy a fire from anyone else.”

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“I was plesantly surprised by the excellent service I received from your goodselves. Export to Belgium was probably not an easy exercise, but you managed my shipment in the best possible way. Greatly appreciated.”

Stovesonline Ltd 5 star review on 8th February 2025

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“Very helpful on the phone and next day delivery. Very pleased with service recieved”

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Stovesonline Ltd is rated 4.9 based on 1,458 reviews