Store and insure Reviews

Name: Store and insure
Rating: 4.77

4.8 Rating 540 Reviews

97 %

of reviewers recommend Store and insure

Company Reviews

Product Reviews

Metrics

4.8

Based on 540 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to speak with a knowledgeable person, and go to site and select storage unit required. Reason for 3 rather than 5 stars - not enough room to reverse up to, line up tail lift to storage unit, otherwise would get 5 stars. Beware - it may not be possible to open storage unit doors completely, as recessed compared to next unit - we have this issue, which is annoying. Ideally would have had adjacent storage unit, but we were unable to close it properly when we tested it out.”

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Posted 1 week ago

“Expensive !”

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Posted 6 months ago

I am sorry you have found this but we compare rates with our competitors very regularly and are confident we are very competitive.

Posted 6 months ago

“Affordable solution customised to individual needs. The rotational period is shortened to increase the payment per calendar month. But the updates are regular and the communication with an agent is easier than I expected. I would suggest that the promotion is enhanced, because I hadn't found the service until after quite some search. Also politeness and friendly approach.”

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Posted 1 year ago

“Who I have spoken to has been very nice but I am not being kept up to date with my claim and not sure what is happening”

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Posted 1 year ago

“Easy transaction, all done and dusted very quickly. However, it's hellishly expensive, which is why it's only 3 stars.”

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Posted 2 years ago

“All done online - seemed simple enough and without too much trouble.”

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Posted 2 years ago

“Quote acceptable and reasonable - easy to get and understand. Was expecting an email confirmation of the cover, only because this is standard practice with other insurance companies. However, details are available within the MyAccount section of the website.”

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Posted 3 years ago

“Disappointed that the price has doubled in 12 months and quadrupled in 18 months. Will be looking elsewhere next time.”

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Posted 3 years ago

“I found it impossible to contact the office to renew my fixed term policy to a rolling 28 day one, despite 7 attempts over 2 days! Had the online system allowed me to use the same email adress for this, then there would have been no issue. Eventually, after emailing 3 times, I was given a managers mobile number to contact. He asked me to apply on line, despite me telling him that I had tried several times and it had rejected the login each time. He did try himself, then agreed the system was at fault & referred it to his IT dept. They had to clear & reset my email adress before it would accept any login details. So we'll done for sorting it out 9/10. Rubbish at office to answering phone 0/10.”

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Posted 3 years ago

“Good price but very bad system... I have not received any email of confirmation of the insurance I have purchased, the website log in does not work properly...”

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Posted 4 years ago

“not easy to contact if something is wrong or needs changing...”

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Posted 4 years ago

“I was told you wouldn't. Insure then you took my money by direct debit so please can you clarify if I am insured or not thankjou”

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Posted 6 years ago

Store and insure is rated 4.8 based on 540 reviews