Stone Deals Reviews

Name: Stone Deals
Rating: 4.65

4.7 Rating 699 Reviews

92 %

of reviewers recommend Stone Deals

Company Reviews

Metrics

Info

4.7

Based on 699 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 941 6090

Email:

info@stonedeals.co.uk

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Stone Deals 5 star review on 21st January 2025

7 Interior Limited

Stone Deals 5 star review on 20th January 2025

John

Stone Deals 5 star review on 15th October 2024

Anonymous

Stone Deals 5 star review on 7th October 2024

M Al-Sayegh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received samples quickly, when I contacted to order, they were very helpful. I arranged next day delivery. Everything arrived on time and the tiles were really good quality at a really good price. Very positive experience will definitely use this company again.”

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Posted 9 years ago

“Veronika most helpful”

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Posted 9 years ago

“The ordering process was efficient, except that somewhere my order for "brushed" limestone tiles changed to "honed". Fortunately, I was able to pick up the error because the invoice was e-mailed out to me before despatch. I say that the service was efficient, but never particularly good-humoured or friendly - just efficient. Delivery was as promised, and the condition of the stone perfect. One bag of adhesive was torn open - with minimal leakage.”

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Posted 9 years ago

“Got my tiles next day. Delivery driver was very helpful. Checked the tiles and no breakages. Looking forward to my new kitchen!”

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Posted 9 years ago

“I ordered some silver shadow marble tiles back in August for our new bathroom. We didn't open them to use until 1.5 weeks ago as the whole house is being renovated. Once the builder started tiling to our surprise many of the tiles are not marble and we are not sure what material they are. The boxes have been mixed with tiles that you can break with your hands easily, also some have cracks in the middle and have been glued together. When one orders marble you expect it to be marble a natural stone which varies in colour certainly not what we have found. Not sure if I will get anywhere raising this with the Finchley shop where the order was places. I will certainly be contacting the consumer governing body to find out what action can be taken on this. When I order marble I expect all tiles to be marble. I would not recommend ordering from this company.”

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Posted 9 years ago

Dear Sarita, We are very surpised to hear that your builder believes that we supply fake marble tiles. We have asked the tiles to be returned to us so we can check the allegation however the builder already disposed the tiles so it is not possible for us to verify the problem. If you had reported this issue earlier and not disposed of the tiles, we would be able to rectify the issue.

Posted 9 years ago

“Hopeless - delivery promised forctuesday this week. It never arrived and nobody called me. I've had to pay off a wallboard £180 for an abortive day. Help. Chris Cooper 07977471216”

Helpful Report

Posted 9 years ago

Hi, Apologies that you have had a problem with our delivery service. However we have checked our records and can confirm that the delivery was on time. As the delivery address was a hospital, we believe you were not advised when the delivery arrived.

Posted 9 years ago

“As ever, efficient service and happy with the product. Highly recommend!”

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Posted 9 years ago

“Fantastic product and very good value for money.”

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Posted 9 years ago

“Very efficient & pleasantly helpful on the telephone. The delivery was made exactly as requested. The marble of good consistent quality at a sensible price.”

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Posted 9 years ago

“Beautiful tiles. Great quality at great price. Delivery was on time - really pleased with overall finish. But!! The delivery charge was extortionate!”

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Posted 9 years ago

“Second time I have used Stone Deals for bulk orders and on both occasions the service has been good and delivery quick. When I did receive an order with damaged tiles, they were quick in despatching replacements with no quibbles. In spite of the high delivery charges (due to weight of stone), when factored into the sqm price, Stone Deals still provide unrivalled value to my local suppliers.”

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Posted 9 years ago

“Pleasant people to work with. Delivery as promised and quality too.”

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Posted 9 years ago

“Very courteous telephone reception. Timely and friendly delivery. Three tiles damaged but only to be expected. Would thoroughly recommend.”

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Posted 9 years ago

“Excellent service, product was exactly what we expected and delivery was exactly when expected - faultless service, thank you!”

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Posted 9 years ago

“Very good service. I would recommend this company.”

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Posted 9 years ago

“Fantastic quality for the price, arrived on time and all in good condition, have recommended to tiler who is placing an order for himself”

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Posted 9 years ago

“Great service and deliver on time very happy will use the company next time we need tiles . Debbie Stead”

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Posted 9 years ago

“Excellent service and good product at good prices”

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Posted 9 years ago

“Excellent - perfect product accurately described delivered quickly with good communication. No hesitation in recommending and will buy there again.”

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Posted 9 years ago

“Great price and quick delivery (very helpful driver)”

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Posted 9 years ago

Stone Deals is rated 4.7 based on 699 reviews