Stone Deals Reviews

Name: Stone Deals
Rating: 4.65

4.7 Rating 699 Reviews

92 %

of reviewers recommend Stone Deals

Company Reviews

Metrics

Info

4.7

Based on 699 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 941 6090

Email:

info@stonedeals.co.uk

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Stone Deals 5 star review on 21st January 2025

7 Interior Limited

Stone Deals 5 star review on 20th January 2025

John

Stone Deals 5 star review on 15th October 2024

Anonymous

Stone Deals 5 star review on 7th October 2024

M Al-Sayegh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very helpful and responded in a timely manner to my emails. The product arrived within the stated time frame and was well packaged. The quality of the marble tiles was of a high standard and their prices were very competitive. I would use them again and would recommend them without hesitation.”

Helpful Report

Posted 6 years ago

“Great value, excellent product and efficient delivery. Will use again and recommend”

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Posted 6 years ago

“Great service from initial enquiry to order to delivery. The brazillian slate is a great product and exactly what we wanted. Finished patio looks great.”

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Posted 6 years ago

“web site was easy to navigate, I ordered slate paving and it arrived next day exactly as described. the slate paving looks great and service provided was spot on. I would not hesitate to use this company in the future.”

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Posted 6 years ago

“Excellent Service and Quality”

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Posted 6 years ago

“Amazing service and the girl I dealt with, Sarah , was a real credit to the company. She was just great. I needed them quickly for my tiler and they arrived the very next day. Superb product at a great price. Totally impressed in every way.”

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Posted 6 years ago

“Happy with the marble tiles, delivered on time.”

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Posted 6 years ago

“Excellent company, superb service, very helpful and excellent communication. Delighted with the travertine outdoor pavers, stunning product.”

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Posted 6 years ago

“Bought Brazilian black riven natural slate tiles (400 x 600mm) and these were excellent quality. None broken in transit and well packed: great service. Well calibrated slate all of a uniform thickness with a good quality surface finish. Also bought some slate which was supposed to be a similar spec from another online supplier but theirs were nowhere near the same quality as those supplied by Stone Deals. The competitor's slates were from India and had a much more rustic surface finish. Thickness of those tiles also varied dramatically from 5mm to 20mm thick.”

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Posted 6 years ago

“The speed and friendliness of online service orders is fantastic. Delivery to Scotland superb with no delays from order to delivery. Excellent customer service.”

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Posted 6 years ago

“Recently placed order for current project. Transaction went through and money taken from account. Builder contacted and booked to fit patio in light of pending order. We were then contacted 4days later to say tiles not available. No goodwill offer inspite of my cost of rebooking a builder and unsatisfactory response with regard to £650 deduction from my account with no available product! Shocking procedure!”

Helpful Report

Posted 6 years ago

Customer placed an order with us on our website on Thursday 29th March 2018 around 9.00pm, while we were closed until Tuesday morning for Easter Break. The customer apparently booked builders even though the stock info on our website displayed as "Low Stock". On Tuesday morning, we advised the customer that the product is not enough for the order as it is low in stock, offered alternatives however customer requested unreasonable compensation and discount requests for more expensive products, which we could not accept. Finally a full refund has been initiated today. We always advise our customers not to book any builders until the goods are delivered to their door. We are publicly replying to this review, as it does not reflect on our services in a fair way.

Posted 6 years ago

“Quality floor tiles delivered on time and packaged extremely well”

Helpful Report

Posted 6 years ago

“The customer service from Eleni was fantastic, very attentive, and the tiles were all in good order and as described. It's a shame your delivery company/driver decided to call us from entrance of drive having already unloaded pallet there, even though we'd answered all your questions positively of how accessible our house is, with a big courtyard and turning circle. What was the point of that? We'll happily use Stone Deals again but not if you use the same delivery company/driver.”

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Posted 6 years ago

“Good price Product not bad.”

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Posted 6 years ago

“Stone deals stocked appropriate marble to match existing stock”

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Posted 6 years ago

“Friendly,helpful,efficient.”

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Posted 7 years ago

“Tiles are absolutely stunning. And fab price delivered on time to Glasgow no problems even with delievery charge much cheaper than stores here.”

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Posted 7 years ago

“The people at Stone Deals were extremely helpful with my unique inquiry, and the personal service and attention to detail ensured my tiles arrived promptly and at a great price.”

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Posted 7 years ago

“The tiles are beautiful and the delivery etc was great. However there were quite a lot of broken tiles which was disappointing. As the builder took delivery and didn’t have time to check them it was too late to report it as it says they must be checked on delivery. More or less every 2 tiles on the top of every box were broken.”

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Posted 7 years ago

“A fast efficient service with no hassle delivery”

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Posted 7 years ago

Stone Deals is rated 4.7 based on 699 reviews