Stolen Goat Reviews

Name: Stolen Goat
Address: Stolen Goat ltd Unit 20 Murrell Green Business Park, Hook
Rating: 4.86

4.9 Rating 7,193 Reviews

97 %

of reviewers recommend Stolen Goat

4.9

Based on 7,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Stolen Goat:

At Stolen Goat our mission is to inspire you to find freedom through sport so that you can live a happier, healthier life.

How we do that…
With a focus on emotive design and strong customer service, we partner with award winning manufacturers to create a range of premium products and services that encourage and enable freedom and adventure through cycling, triathlon and the great outdoors.

Visit Website

Phone:

01256 856200

Email:

help@stolengoat.com

Location:

Stolen Goat ltd Unit 20 Murrell Green Business Park
Hook
RG27 9GR

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Stolen Goat 5 star review on 29th January 2025

387

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great cap. I love them!”

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“FANTASTIC PRODUCT SHIPPING IS RIDICULOUS......WAY TOO LONG”

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“Very good service and helpful with exchanges. Can you design a kids skin suit tho as my son who’s 10 and Crit races would love one.”

Stolen Goat 5 star review on 16th September 2021

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“Quality products and efficient service. Only thing is I don't want to get my new gear all sweaty.”

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“Excellent service with a personal touch”

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“First, brilliant customer service. Second, my instant favourite jersey. Great looks and a brilliant design - and it makes me smile!”

Stolen Goat 5 star review on 15th September 2021

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“Love the products. The jerseys I have purchased have been top-notch, and the colors/patterns are great. They definitely look and feel premium. Only reason for four stars instead of five is SG definitely is a smaller company that seems to be out of my size pretty regularly for stuff I'd like. As a suggestion, might be a good idea to do regular polls of the customers to get a feel for size distributions to make ordering more efficient. I know there is some use of ML models to help with this as well, but not sure how good the data is (I work in data science) given that it is challenging to capture how people move off pages without selecting something as a product inventory issue versus a "just didn't like it" issue.”

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Hi Marc, Tim here the Founder of SG. Many thanks for your purchase and I'm delighted you are happy with the product. Trust me, I feel your frustration on the inventory issues. My background is engineering so we look at the data ALL the time. Last year in fact I implemented an internal tool that leverages ML to more accurately forecast stock. That tool works pretty well for us. Sadly this year that hasn't been the issue, we've really struggled to get a consistent service from the couriers that bring our stock in. In some cases it has taken upwards of 3 months to get packages from Belgium to the UK! If you're interested I wrote a blog post about this the other day: https://stolengoat.com/2021/09/tims-blog-celebrating-victories/ Either way, thanks for your suggestions and indeed custom. Happy cycling :-)

“I am very happy with my purchase it fits well and looks good, process was fast and seamless.”

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“Super customer service”

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“Both the items I purchase are simply fantastic! As a bigger guy... its nice to have fine quality cycling apparel available for a reasonable price. Thanks SG”

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“Lovely cycle jersey and came super quick!”

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“Excellent company, products and service. Highly recommended”

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“Good quality towels for my turbo sessions.Fast delivery.”

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“Excellent clothing great designs”

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“Excellent quality, very happy with my purchase”

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“Great service from ordering to deliver. Plus good quality clothing. I always by cycle clothing from Stolen Goat. Highly recommended 👌”

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“Great service. Quick delivery and the product was just what I wanted. Thank you!”

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“I keep on coming back! I love the kit and Stolen Goat makes it easy and quick into my hands!”