Stolen Goat Reviews

Name: Stolen Goat
Address: Stolen Goat ltd Unit 20 Murrell Green Business Park, Hook
Rating: 4.86

4.9 Rating 7,188 Reviews

97 %

of reviewers recommend Stolen Goat

4.9

Based on 7,188 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Stolen Goat:

At Stolen Goat our mission is to inspire you to find freedom through sport so that you can live a happier, healthier life.

How we do that…
With a focus on emotive design and strong customer service, we partner with award winning manufacturers to create a range of premium products and services that encourage and enable freedom and adventure through cycling, triathlon and the great outdoors.

Visit Website

Phone:

01256 856200

Email:

help@stolengoat.com

Location:

Stolen Goat ltd Unit 20 Murrell Green Business Park
Hook
RG27 9GR

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Stolen Goat 5 star review on 29th January 2025

387

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A ribbed on time as promised. Beautiful kit as always”

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“Always a pleasure to browse, choose and experience great products and customer service.”

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“Perfect summer long sleeve jersey. Lovely design”

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“Excellent customer service and advice when unsure on sizing. Amazing kit at reasonable prices”

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“Very pleased overall - pretty windproof and warm, but it couldn't pass the cycling into a strong-headwind-with-driving-rain test! Water leaked through the front zip and I ended up with a very damp T-shirt although the rest of me seemed dry. Had several favourable comments about the look of it.”

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“Always a pleasure to deal with. Clear website. Speedy service and delivery. If you want to wow me even more please can you source some Women's padded long cycling bottoms that are for tall people! All of yours are too short. And bib braces don’t work with boobs!”

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“Excellent products and efficient, friendly customer service.”

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“Very good”

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“High quality and unique designs make stolen goat gear something to look out for - made for riding in all weathers .”

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“Excellent to deal with and quick shipping. Great product!”

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“The products and service have always been good.”

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“Great quality kit, fantastic service. Love being a Herd member”

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“Climb and Conquer bib tights are toasty warm and keep your legs dry in the wet, too. I thoroughly recommend them.”

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“Very quick service. I had ordered the wrong size and Stolen Goat replaced the item for the correct size straight away without question and very quickly. I was very impressed with their product quality and customer service.”

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“Quality of Stolen Goat products is excellent. Fit is consistent. First thing I bought was in size large. Fit was great with that one and fit with all items since has been great. All products wash well and come out looking as good as new. Stolen Goat is my preferred supplier for all cycling clothing.”

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“Size proved to be incorrect even though the sizing guide was used. System does not allow exchanges, only returns with the shipping cost to be paid by the customer. Correct sized items have to be repurchased. As the items were bought during Black Friday sale, I'm now unable to purchase the correct sizes at the discounted prices that I originally bought it for. Some of your competitors allow FREE returns and exchanges. This is pretty poor form as I'm unable to try your items out in person in my country.”

Helpful Report

Hi Phil Many thanks for taking the time to leave a review although we're extremely sorry to hear you are disappointed. We certainly don't ever want any of our customers to feel that way and we'd like to do our best to help put things right for you - we've contacted you via email to explain our returns process and we've honoured the discount you used during VIG week, as we're only too happy to do this for any customer who may wish to exchange items purchased at this time. All the best Alison

“Very nice clothing and excellent service.”

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“Always a pleasure to deal with. Items are despatched quickly, and whilst I generally buy the clothing as presents I know it is well regarded and worn often.”