Stock N Lock Self Storage Ltd Reviews

Name: Stock N Lock Self Storage Ltd
Address: Unit 15, Venture Business ParkPark Boulevard, Worcester
Rating: 4.95

5.0 Rating 417 Reviews

100 %

of reviewers recommend Stock N Lock Self Storage Ltd

Company Reviews

Metrics

Info

5.0

Based on 417 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Stock N Lock Self Storage Ltd:

Proud Winners of the Self Storage Association (SSA) Award for Best UK Facility in 2016, 2017 and finalists in 2018, you are in safe hands with Stock N Lock.

Stock N Lock Self Storage Centre is Worcester’s only purpose-built self storage facility. The superb building had been designed to house 44,000 sq ft (4090 sq m) of storage space incorporating a welcoming reception area with free refreshments and WiFi access.

Due to our ongoing success, in June 2018 we open our second Self Storage Centre located in Stonehouse near Stroud.

Both our Centres offer a huge range of storage room sizes to suit any need and we pride ourselves on looking after your possessions as if they were our own.

To make your storage experience as easy and simple as possible, our state of the art facilities offer super convenient access 365 days a year from 6am to 10pm, which means your goods are accessible to you when you need them. Each storage room is individually alarmed with PTI access control and digital 24 hour CCTV, giving you extra peace of mind that your goods are safe and sound in our care. You also have free use of trolleys and pallet trucks to help you move your items safely from A to B.

Friendly and knowledgeable staff are on hand 7 days a week and offer a full range of packaging supplies to help you make the most of your storage room and keep your items in tip top condition.

No matter how large or small your storage requirement we have the right solution, with award winning, cost-effective, flexible and friendly storage – all backed up by our lowest price guarantee.

If you would like more information please contact us on 01905 749 496 (Worcester) or 01453 705 645 (Stonehouse), we’d be delighted to help.

Visit Website

Phone:

01905 749 496

Email:

ryan.kemili@stocknlock.co.uk

Location:

Unit 15, Venture Business ParkPark Boulevard
Worcester
WR2 4GG

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Stock N Lock Self Storage Ltd 5 star review on 8th September 2023

Anonymous

Stock N Lock Self Storage Ltd 5 star review on 3rd January 2023

Mr Jonathan Isaacs

Stock N Lock Self Storage Ltd 5 star review on 9th February 2021

Andrew Simmons

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the cleanliness of the facility . Staff are lovely,explained everything clearly, would definitely recommend to anyone considering using storage .”

Helpful Report

Thank you so much for your fantastic 5-star rating! We truly appreciate your kind words and recommendation. We are delighted to hear that you were impressed with the cleanliness of our facility. We take great pride in maintaining a high standard to ensure the best storage experience for our customers. Our team strives to offer top-notch customer service, and it means a lot to us that you found them lovely and helpful. Once again, thank you from The Stock N Lock Team!

“I was helped from the start, I'm visuaily impaily, so he had to read the information out to me. One thing I would of liked to see was, biscuits to go with the coffee, but other than that, A+ service”

Helpful Report

hank you so much for your kind and generous 5-star review. We truly appreciate your feedback and are thrilled to hear that we were able to provide you with a positive experience. We are delighted to know that our team assisted you from the beginning, taking into consideration your visual impairment and ensuring that all the necessary information was read out to you. Providing exceptional service to all our customers, regardless of their individual needs, is something we take great pride in. We all love a biscuit, so we definitely appreciate your suggestion regarding having biscuits to accompany our coffee, and we'll certainly take it into consideration!

“Lovely friendly and efficient staff. Great service”

Helpful Report

Thank you so much for your wonderful 5-star review. We truly appreciate your support and are thrilled to hear that our staff's friendliness and efficiency, along with our great service, made your experience a pleasant one. We are here to provide the best customer service and ensure that your storage needs are met with utmost care and professionalism. If there is anything else we can assist you with, please don't hesitate to reach out to us.

“We were helped by Hollie”

Helpful Report

Hi Kristopher, thank you for your 5* Review.

“Follow up calls to my enquiry and a great service from the team thereafter. Really thorough with instructions and attentive to my requirements. Customer service at its best.”

Helpful Report

Hi James, Thank you for the wonderful 5-star review. We appreciate your kind words, it means a lot. The Stock N lock Team.

“Excellent service and availability and communication were great.”

Helpful Report

“Stonehouse Stock N Lock are brilliant. Extremely clean units, very helpful staff, and competitively priced. I have no hesitation in recommending them to anyone looking for a self storage solution.”

Helpful Report

Thank you so much for your great feedback and for giving us 5 stars. As a business, we strive to provide the best customer service experience and it is always good to know that we have achieved this. We work hard to keep the facility clean, as this is really important to us. The Stonehouse team we be delighted with your review. The Stock N Lock Team

“A very clear and easy-to-use website. First class response to my enquiry. Very straightforward setting up and moving in process, all handled superbly by the ever-cheerful and very professional Liz. Immaculately clean facility in a perfect state of repair. All at a very competitive price. Many thanks from a very satisfied customer”

Helpful Report

Thank you so much for your amazing 5-star review of Stock N Lock. We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We are glad that you found our website clear and easy-to-use, and that Liz provided a first-class response to your enquiry. We take pride in providing a straightforward setting up and moving in process, and your kind words about Liz's professionalism and cheerful demeanor mean a lot to us. Thank you from Team Stock N Lock

“Competitively priced storage unit. Good clean secure facility. Excellent customer service. We liked the fact the site is manned and there is a person to talk to! Efficient monthly billing and instant refund at close of contract. Thank you!”

Helpful Report

Thank you so much for taking the time to rate Stock N Lock Self Storage Ltd with 5 stars. We truly appreciate your feedback and are thrilled to hear that you had a great experience with us! We take pride in providing excellent customer service, and we're glad that you appreciated the presence of our on-site staff who are always available to assist you. Once again, thank you for your kind words and for choosing Stock N Lock Self Storage Ltd. If you have any further questions or need any assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again! Best regards, The Stock N Lock Team

“Well equipped, maintained and easy access storage with helpful staff”

Helpful Report

Thank you so much for taking the time to rate Stock N Lock Self Storage Ltd with 5 stars. We truly appreciate your kind words and positive feedback! At Stock N Lock, our main goal is to provide our customers with a well-equipped, well-maintained, and easily accessible storage facility. We are thrilled to hear that you found our storage units to be just that! Our staff takes great pride in being helpful and accommodating, so we are glad that you had a positive experience with them. Once again, thank you for choosing Stock N Lock Self Storage Ltd and for your excellent rating. We look forward to serving you again in the future! Best regards, Dan Stock N Lock Self Storage Ltd

“Really helpful staff. Most competitive price. Unit always spotlessly clean. Always greeted with a smile.”

Helpful Report

Dear Gordon, thank you so much for taking the time to leave us a fantastic 5-star rating! We are thrilled to hear that you found our staff to be really helpful and that you appreciated the warm welcome with a smile. We also take great pride in offering competitive prices and maintaining a clean unit for all our customers. It's wonderful to know that these aspects have contributed positively to your experience with us. Once again, thank you for your kind words and for choosing Stock N Lock Self Storage Ltd. We look forward to serving you in the future! Best regards, Team Stock N Lock

“When looking for storage, Stock n Lock offered the most competitive price. Also the process of securing a unit was easy even though I was living abroad. The location of the facility is also what drew me to this particular company. Although I have not yet arrived in the UK I am looking forward to meeting the team at Stock n Lock.”

Helpful Report

Dear Anita, Thank you so much for taking the time to leave Stock N Lock Self Storage Ltd a great review! We are delighted that our Blackpole facility met so many of your requitements. We appreciate your kind words about our competitive pricing and the ease of securing a unit, especially while you were living abroad. It's great to know that our location played a significant role in your decision, and we look forward to meeting you in person when you arrive in the UK. Once again, thank you for choosing Stock N Lock as your storage solution and if you have any further questions or require assistance, please do not hesitate to let us know. The Stock N Lock Team

“Rented a unit for storing contents of house as we had a 'gap' between moving out and moving into our new house. As we were down sizing we rented a smaller unit following our move for a period of approx 6 weeks. Always found the staff very helpful whilst the facility was always spotlesss. Would have no concerns about using StockNLock again.”

Helpful Report

Dear Stephen,Thank you so much for your fantastic 5-star rating of Stock N Lock Self Storage Ltd. We really appreciate your feedback and are delighted to hear about your positive experience with us. Thank you once again for choosing StockNLock. We would be more than happy to assist you with any future storage needs you may have. Warm regards, The Stock N Lock Team

“Stored all my stuff for six months, never any issues always had access whenever I needed to get in. Friendly helpful staff.”

Helpful Report

Hi Jeremy, Thank you for your 5* review. The team at Worcester will be delighted to hear that you had such a positive experience. From The Stock N Lock Team

“Excellent customer service and support at Kidderminster branch, so easy, thank you”

Helpful Report

Hi Steven, Thanks for leaving us this amazing 5* review. We are glad we could make things easy for you. The Stock N Lock Team.

“I recently moved my stored items from the Worcester facility to the Kidderminster Stock N Lock site. The transition worked very smoothly and efficiently. Excellent communication between and with both sites. I continue to be very impressed with the quality of the storage facilities on offer and the high standards of customer care provided by Stock N Lock. The fact that the storage sites are manned rather than being remotely managed is a massive bonus. The staff are always extremely helpful.”

Helpful Report

Thank you so much for your amazing 5*! We truly appreciate your kind words and feedback. We are thrilled to hear that your recent move from our Worcester facility to our Kidderminster site went smoothly and efficiently. Our team strives to provide excellent communication and service, so it's fantastic to know that you experienced just that. Your compliments about the quality of our storage facilities and the high standards of customer care mean the world to us. We take pride in ensuring that our sites are manned, as it allows us to offer a more personal and attentive service. Our staff members are always ready to assist you and it's great to hear that they have been extremely helpful.

“Very good storage units with reliable access all supported by a very helpful team.”

Helpful Report

Dear Paul, Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. The Stock N Lock Team

“Very happy helpful staff plus my moving company AJs removels partner with them. Very friendly and I was able to use my storage whenever I wanted. Will use again in future. Thank you all”

Helpful Report

Thank you so much for your 5* review! We greatly appreciate your positive feedback and are thrilled to hear that you had a great experience with our facility. We take pride in providing helpful and friendly staff, and we are glad that you found them to be very happy and supportive. It's wonderful to hear that you also had a great experience with AJs Removals, and we will be sure to let them know!

“Will assisted us from the start of the enquiry to completing the set up of the storage unit. The service he provided was excellent, professional with all details explained clearly. Will made the whole process extremely easy and stress-free. We would highly recommend this company to others based on the service that we have recieved .”

Helpful Report

Thank you so much for your fantastic 5-star rating of Stock N Lock. We really appreciate your kind words and recommendation. We are delighted to hear that Will provided you with excellent and professional service from the start of your enquiry to the completion of the storage unit setup. It is wonderful to know that he made the entire process easy and stress-free for you, explaining all the details clearly. Your feedback means a lot to us, and we greatly appreciate your trust in our company. If there is anything else we can assist you with in the future, please do not hesitate to reach out.

“Really happy with the service and experience. William was great on my day of arrival, really helpful and explained everything clearly and concisiely. Happy to recommend.”

Helpful Report

Dear Benjamin, Thank you so much for your fantastic 5-star rating of Stock N Lock Self Storage Ltd. We greatly appreciate your support and are thrilled to hear that you had a positive experience with our service. Our team takes pride in delivering excellent customer service, and we are thrilled that it made a difference for you.Thank you for recommending our services. It means a lot to us, and we look forward to continuing to provide top-notch assistance whenever you may need it. Best regards, The Stock N Lock Team

Stock N Lock Self Storage Ltd is rated 5.0 based on 417 reviews