Stock N Lock Self Storage Ltd Reviews

Name: Stock N Lock Self Storage Ltd
Address: Unit 15, Venture Business ParkPark Boulevard, Worcester
Rating: 4.95

5.0 Rating 429 Reviews

100 %

of reviewers recommend Stock N Lock Self Storage Ltd

Company Reviews

Metrics

Info

5.0

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Stock N Lock Self Storage Ltd:

Proud Winners of the Self Storage Association (SSA) Award for Best UK Facility in 2016, 2017 and finalists in 2018, you are in safe hands with Stock N Lock.

Stock N Lock Self Storage Centre is Worcester’s only purpose-built self storage facility. The superb building had been designed to house 44,000 sq ft (4090 sq m) of storage space incorporating a welcoming reception area with free refreshments and WiFi access.

Due to our ongoing success, in June 2018 we open our second Self Storage Centre located in Stonehouse near Stroud.

Both our Centres offer a huge range of storage room sizes to suit any need and we pride ourselves on looking after your possessions as if they were our own.

To make your storage experience as easy and simple as possible, our state of the art facilities offer super convenient access 365 days a year from 6am to 10pm, which means your goods are accessible to you when you need them. Each storage room is individually alarmed with PTI access control and digital 24 hour CCTV, giving you extra peace of mind that your goods are safe and sound in our care. You also have free use of trolleys and pallet trucks to help you move your items safely from A to B.

Friendly and knowledgeable staff are on hand 7 days a week and offer a full range of packaging supplies to help you make the most of your storage room and keep your items in tip top condition.

No matter how large or small your storage requirement we have the right solution, with award winning, cost-effective, flexible and friendly storage – all backed up by our lowest price guarantee.

If you would like more information please contact us on 01905 749 496 (Worcester) or 01453 705 645 (Stonehouse), we’d be delighted to help.

Visit Website

Phone:

01905 749 496

Email:

ryan.kemili@stocknlock.co.uk

Location:

Unit 15, Venture Business ParkPark Boulevard
Worcester
WR2 4GG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service that I received from the staff onsite was always fantastic, being both professional and friendly. The staff were very knowledgable and guided me through every stage of renting and choosing a unit, insuring it, and the process of ending the agreement when I no longer needed the unit. The facility is clean and there are trolleys available to help you move larger items. It also felt very secure with the alarm systems that are in place. On top of this, the removal team that were recommended by Stock N Lock, AJ's, were also fantastic. The guys were friendly, organised and their packing skills would put the tetris champion to shame.”

Helpful Report

Thank you for the 5 star review, we appreciate It. We shall let AJ's know they did a great job. The Stock N Lock Team.

“Really friendly and helpful staff, excellent storage facilities with everything you need, easy to book a unit and very convenient. Can’t recommend them more highly - great in every way, including competitive pricing for the quality of product.”

Helpful Report

Dear Nickolas,Thank you so much for taking the time to rate Stock N Lock with 5 stars! We truly appreciate your kind words and feedback. We are thrilled to hear that you found our staff to be really friendly and helpful. Our team takes pride in providing excellent customer service, so your recognition means a lot to us. It's wonderful to know that our storage facilities have everything you need and that you found it easy to book a unit. We always aim to make the storage process as convenient as possible for our customers. Thank you once again for your generous review.

“pleasant vey help staff, smooth and easy process 5 stars”

Helpful Report

Dear Tony, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and feedback. We're thrilled to hear that you found our staff pleasant and helpful. We're glad to hear that your experience with Stock N Lock Self Storage Ltd was smooth and easy. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. Once again, thank you for your fantastic review and for choosing Stock N Lock Self Storage Ltd! Best regards, The Stock N Lock Team

“The units are very clean, and the staff have always been extremely friendly and helpful. It has been really useful to be able to store our household stuff in a safe and secure environment. Can't fault it at all, plus really good prices! Thank you.”

Helpful Report

Dear Kerry, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you had such a positive experience with Stock N Lock Self Storage Ltd. We are delighted that you found our units to be clean, and our staff to be friendly and helpful. Ensuring a safe and secure environment for your belongings is always our top priority, and it's wonderful to know that we met your expectations. Thank you again for your kind words and for choosing Stock N Lock Self Storage Ltd. Best regards, The Stock N Lock Team

“Excellent storage premises very secure and professionally handed over.”

Helpful Report

Dear Mark, Thank you so much for taking the time to give us a 5-star rating! We really appreciate it. It's wonderful to hear that you found our storage premises to be excellent, secure, and professionally handed over. We strive to provide top-notch service and a safe environment for our customers' belongings, so your compliments mean a lot to us. If there's anything else we can assist you with, please feel free to let us know. Thanks again for your support and choosing Stock N Lock Self Storage Ltd! Kind regards, Team Stock N Lock

“This is the first time I have used a Storage facility. I have been impressed with both the choice of units, the units themselves, the apparent security and the versatility of the time frame offered by Stocknlock. On all occasions the staff I have met so far, at the Weir Lane Worcester facility, Charlotte, Freya and Ryan have been very friendly ,extremely helpful and have explained how it all works in a very clear and concise manner. I will have no hesitation on using this facility again.”

Helpful Report

Thank you so much for your 5-star rating and for choosing Stock N Lock Self Storage Ltd as your first storage facility! We are thrilled to hear that you were impressed with the variety of unit options, the quality of our units, the level of security, and our flexibility. We're glad to know that our staff at our Weir Lane site provided you with friendly and helpful service, and explained things clearly for you. We truly appreciate your positive feedback and look forward to serving you again in the future. Kind regards, The Stock N Lock Team

“Used for 2 months and very polite staff always there to help you and well worth the money”

Helpful Report

Thank you so much for taking the time to leave us a 5-star rating for Stock N Lock Self Storage Ltd. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. At Stock N Lock, we strive to provide exceptional customer service, and we are delighted that our staff's politeness and helpfulness have made a difference for you. Should you require any further assistance or have any questions, please do not hesitate to reach out to us. Once again, thank you for your kind words and for choosing Stock N Lock Self Storage Ltd.

“Great service from the beginning, the staff member was super friendly and helpful, thanks, made the whole process easy !”

Helpful Report

Dear Steven, Thank you so much for your wonderful 5-star rating of Stock N Lock Self Storage Ltd! We are thrilled to hear that you had a great experience with us. We are delighted that our staff were able to provide you with excellent service and helped make the process easy for you. Once again, thank you for taking the time to share your positive experience. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. The Stock N Lock Team

“A truly amazing, friendly and helpful service. Luz and Gareth made everything so easy for me. Spotlessly clean facilities with all you could need. I highly recommend and can’t praise enough. Thank you.”

Helpful Report

Dear Valerie, Thank you so much for your amazing 5-star rating and for your kind words about Stock N Lock Self Storage Ltd. It's great to hear you received friendly and helpful service, making our customers' experience as easy as possible is always a priority. We take pride in maintaining clean facilities and ensuring that we provide all the necessary amenities you may need. It means a lot to us that you highly recommend us and we greatly appreciate your praise. Once again, thank you for taking the time to share your positive experience. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. Best regards, The Stock N Lock Team

“Super friendly girl, showed me around & how to use the facility. Cheaper than others close by. Works perfectly as instructed. What more is there to say?”

Helpful Report

Thank you so much for your fantastic 5-star rating of Stock N Lock Self Storage Ltd! We really appreciate your feedback and are thrilled to hear that our facility works perfectly for you. Its always great to hear that a team member was able to provide you with clear guidance on how the facility works. Our team is always here to assist and make your experience as smooth as possible. It's great to know that our prices are competitive - this is something we strive to offer without compromising the quality of our services. Once again, thank you for taking the time to share your positive experience. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. The Stock N Lock Team

“Great service from start to finish (10 months) nothing was ever a problem. Great to get access 24/7”

Helpful Report

Dear Michael, Thank you so much for taking the time to leave us a fabulous 5-star rating! We really appreciate your kind words and continued support as a loyal customer of Stock N Lock Self Storage Ltd. It's fantastic to hear that you had a great experience with our service from start to finish over the past 10 months. We strive to provide the best service possible, and it's always a delight to know that we were able to meet your expectations. We understand the importance of convenient access, and we're glad that our 24/7 accessibility has been beneficial to you. Once again, thank you for your great review and for choosing Stock N Lock Self Storage Ltd. The Team Stock N Lock Self Storage Ltd.

“First class service! All the staff that we have met so far have been very friendly and easy to communicate with. Showing us around and showing us how to make access was extremely clear and precise. Would recommend to everyone.”

Helpful Report

Dear Stephen,Thank you so much for your 5 star rating and wonderful review of Stock N Lock Self Storage Ltd.! We truly appreciate your kind words and recommendation. It's been a pleasure serving you. We're delighted to hear that you had a first-class experience with us. Our team takes great pride in being friendly, approachable, and effective communicators. We're thrilled that we could make your access to our storage facility clear and precise through our guided tour. Thank you once again for choosing Stock N Lock Self Storage Ltd. We are here to assist you whenever you need us. Feel free to reach out if you have any further questions or requirements. Warm regards, Team Stock N Lock

“Very impressed with the cleanliness of the facility . Staff are lovely,explained everything clearly, would definitely recommend to anyone considering using storage .”

Helpful Report

Thank you so much for your fantastic 5-star rating! We truly appreciate your kind words and recommendation. We are delighted to hear that you were impressed with the cleanliness of our facility. We take great pride in maintaining a high standard to ensure the best storage experience for our customers. Our team strives to offer top-notch customer service, and it means a lot to us that you found them lovely and helpful. Once again, thank you from The Stock N Lock Team!

“I was helped from the start, I'm visuaily impaily, so he had to read the information out to me. One thing I would of liked to see was, biscuits to go with the coffee, but other than that, A+ service”

Helpful Report

hank you so much for your kind and generous 5-star review. We truly appreciate your feedback and are thrilled to hear that we were able to provide you with a positive experience. We are delighted to know that our team assisted you from the beginning, taking into consideration your visual impairment and ensuring that all the necessary information was read out to you. Providing exceptional service to all our customers, regardless of their individual needs, is something we take great pride in. We all love a biscuit, so we definitely appreciate your suggestion regarding having biscuits to accompany our coffee, and we'll certainly take it into consideration!

“Lovely friendly and efficient staff. Great service”

Helpful Report

Thank you so much for your wonderful 5-star review. We truly appreciate your support and are thrilled to hear that our staff's friendliness and efficiency, along with our great service, made your experience a pleasant one. We are here to provide the best customer service and ensure that your storage needs are met with utmost care and professionalism. If there is anything else we can assist you with, please don't hesitate to reach out to us.

“We were helped by Hollie”

Helpful Report

Hi Kristopher, thank you for your 5* Review.

“Follow up calls to my enquiry and a great service from the team thereafter. Really thorough with instructions and attentive to my requirements. Customer service at its best.”

Helpful Report

Hi James, Thank you for the wonderful 5-star review. We appreciate your kind words, it means a lot. The Stock N lock Team.

“Excellent service and availability and communication were great.”

Helpful Report

“Stonehouse Stock N Lock are brilliant. Extremely clean units, very helpful staff, and competitively priced. I have no hesitation in recommending them to anyone looking for a self storage solution.”

Helpful Report

Thank you so much for your great feedback and for giving us 5 stars. As a business, we strive to provide the best customer service experience and it is always good to know that we have achieved this. We work hard to keep the facility clean, as this is really important to us. The Stonehouse team we be delighted with your review. The Stock N Lock Team

“A very clear and easy-to-use website. First class response to my enquiry. Very straightforward setting up and moving in process, all handled superbly by the ever-cheerful and very professional Liz. Immaculately clean facility in a perfect state of repair. All at a very competitive price. Many thanks from a very satisfied customer”

Helpful Report

Thank you so much for your amazing 5-star review of Stock N Lock. We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We are glad that you found our website clear and easy-to-use, and that Liz provided a first-class response to your enquiry. We take pride in providing a straightforward setting up and moving in process, and your kind words about Liz's professionalism and cheerful demeanor mean a lot to us. Thank you from Team Stock N Lock

Stock N Lock Self Storage Ltd is rated 5.0 based on 429 reviews