Stock N Lock Self Storage Ltd Reviews

Name: Stock N Lock Self Storage Ltd
Address: Unit 15, Venture Business ParkPark Boulevard, Worcester
Rating: 4.95

5.0 Rating 429 Reviews

100 %

of reviewers recommend Stock N Lock Self Storage Ltd

Company Reviews

Metrics

Info

5.0

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Stock N Lock Self Storage Ltd:

Proud Winners of the Self Storage Association (SSA) Award for Best UK Facility in 2016, 2017 and finalists in 2018, you are in safe hands with Stock N Lock.

Stock N Lock Self Storage Centre is Worcester’s only purpose-built self storage facility. The superb building had been designed to house 44,000 sq ft (4090 sq m) of storage space incorporating a welcoming reception area with free refreshments and WiFi access.

Due to our ongoing success, in June 2018 we open our second Self Storage Centre located in Stonehouse near Stroud.

Both our Centres offer a huge range of storage room sizes to suit any need and we pride ourselves on looking after your possessions as if they were our own.

To make your storage experience as easy and simple as possible, our state of the art facilities offer super convenient access 365 days a year from 6am to 10pm, which means your goods are accessible to you when you need them. Each storage room is individually alarmed with PTI access control and digital 24 hour CCTV, giving you extra peace of mind that your goods are safe and sound in our care. You also have free use of trolleys and pallet trucks to help you move your items safely from A to B.

Friendly and knowledgeable staff are on hand 7 days a week and offer a full range of packaging supplies to help you make the most of your storage room and keep your items in tip top condition.

No matter how large or small your storage requirement we have the right solution, with award winning, cost-effective, flexible and friendly storage – all backed up by our lowest price guarantee.

If you would like more information please contact us on 01905 749 496 (Worcester) or 01453 705 645 (Stonehouse), we’d be delighted to help.

Visit Website

Phone:

01905 749 496

Email:

ryan.kemili@stocknlock.co.uk

Location:

Unit 15, Venture Business ParkPark Boulevard
Worcester
WR2 4GG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ryan and his team provided exemplary service from start to finish with clear information and advice, timely communication and a real commitment to serving our needs. We were well looked after at every stage and 100% trust Stock N Lock with our treasured valuables. Thank you Team Stock N Lock!”

Helpful Report

Thank you for the incredible 5-star review, Jen! We're so pleased to hear that Ryan and the team provided you with exemplary service and made the entire process smooth and reassuring. Your trust in us with your treasured valuables means a lot, and we’re always here to support your needs. Looking forward to having you back at Stock N Lock in the future!

“Extremely helpful - thank you!”

Helpful Report

Thank you for the fantastic 5-star review, Sian! We're thrilled to hear that you found our service extremely helpful. All the best for the season ahead. The Stock N Lock Team.

“Hi i would like to say that adam and Sophie have got to be the best customer service team I've ever had the pleasure of dealing with they are so knowledgeable of their business at work they put you at ease 😀 😊 Thank you adam and Sophie”

Helpful Report

Thank you so much for the glowing 5-star review, Kevin! We’re overjoyed to hear that Adam and Sophie made such a positive impression with their exceptional service. It’s fantastic to know they were able to put you at ease and share their knowledge with you. Your appreciation means the world to us, and we can’t wait to welcome you back to Stock N Lock in the future!

“A great service from start to finish. Staff were very friendly and helpful throughout with any questions and choosing the correct locker. Should i need to i will definately use them again and would recommend to anyone.”

Helpful Report

Thank you for the wonderful 5-star review, Stephen! We're delighted to hear that our team provided you with friendly and helpful service throughout your experience. It's great to know you felt supported while choosing the right storage room. Your recommendation is really important to us, and we look forward to assisting you again at Stock N Lock!

“A very good experience. I had already reserved a unit, so this visit was to sign up and take possession. Sophie went through the procedure, explaining each form and its purpose. She took me up to the unit so I could confirm the size was suitable and walked me through the keycode procedure. At each stage she made sure that I understood and did I have any questions. the whole process was friendly and relaxed, thank you.”

Helpful Report

Thank you for the wonderful 5* review! We're so glad to hear that your experience with Sophie was friendly and informative. It's great to know she helped make the process relaxed and ensured you felt comfortable with everything. Your kind words mean a lot to us, and we can’t wait to assist you again at Stock N Lock!

“All the staff have been very proffesional and patient with our changing requirements. Sophie took our booking, she explained everything very clearly and answered all our questions. This is the first time we have used storage and Sophie and the team have made this a pleasant and easy thing to do.”

Helpful Report

Thank you so much for the fantastic 5* review, Alan! We're thrilled to hear that Sophie and the team were able to assist you with such professionalism and patience. It’s wonderful that your first storage experience was made easy and pleasant. We truly appreciate your kind words and look forward to serving you again at Stock N Lock!

“From the start I had excellent service from Ryan - explained everything clearly and made it an easy choice to choose to get our storage unit. When going through the rest of the process Liz was fantastic - made everything so easy and so easy to talk to ! 10/10 customer service and great storage unit”

Helpful Report

Thank you so much for the amazing 5* review, Danielle! We're thrilled to hear that Ryan provided clear information and made your choice easy, and that Liz made the process enjoyable and effortless. Your feedback about our customer service means a lot to us. We can’t wait to welcome you back to Stock N Lock for all your storage needs!

“Great service, lovely staff and competetive prices. Units are easily accessible!”

Helpful Report

Thank you for the fantastic 5* review, Mr! We’re delighted to hear that you had a great experience with our service and staff, and that you found our prices competitive. Accessibility is important to us, and it’s wonderful to know that our units met your expectations. We appreciate your feedback and look forward to serving you again at Stock N Lock!

“Absolutely perfect in every way. Very friendly staff.”

Helpful Report

Thank you for the wonderful 5* review, Joanne! We’re so glad to hear that you had such a positive experience with our friendly staff. Your kind words truly motivate us to keep providing the best service possible. We look forward to seeing you again at Stock N Lock!

“Really easy to set up. Clean and bright storage units. Staff were excellent.”

Helpful Report

Thank you for the wonderful 5* review! We're thrilled to hear that you found the setup process easy and that you enjoyed our clean and bright storage units. It's fantastic to know that our staff made a positive impression on you. We appreciate your feedback and look forward to serving you again at Stock N Lock!

“Great storage facility and probably the best by far of the 4 main competitors in my region. My only gripe is they don't make users of the facilties sweep up their mess on the front forecourt area! I have been collecting a cup full of debris that is likely to puncture my run flat tyres, over the last week!! I hope I don't get a puncture?”

Helpful Report

Thank you so much for your kind words and for choosing our facility! We really appreciate your feedback and it’s great to hear that you found us to be the best in your area. We are sorry to hear about the debris on the forecourt and understand how frustrating that can be. We strive to keep the area clean and safe for all our customers, and this is something we will investigate immediately and take the necessary steps to resolve the situation. We hope you continue to have a positive experience with us, and we would ask you to inform us of any situations that you feel we need to be aware of and allow us the opportunity to put them right.

“This place is too good for storage. Reception staff Toni and Bill … were professional, friendly and humorous. The paperwork was explained and all questions were answered with courtesy. Excellent 👍”

Helpful Report

Thank you so much for your fantastic 5* review! We're thrilled to hear that Toni and Bill made your experience enjoyable with their professionalism and humor. Your kind words mean the world to us, and we appreciate you choosing Stock N Lock for your storage needs!

“Excellent service by such helpful staff. Nick was particularly helpful in telling me how everything worked and my quote. The whole process of signing up and explanation of the system was brilliantly done by Becki. I am very pleased I chose Stock N Lock.”

Helpful Report

Thank you for your amazing 5* review! We're delighted to hear that Nick and Becki provided you with such helpful service and made the process easy for you. Your satisfaction is our priority, and we appreciate you choosing Stock N Lock!

“Just taken on a unit at Worcester. The whole process was excellent. Gareth and Scott did an amazing job explaining everything and going through the whole process. They were very thorough and professional.”

Helpful Report

Thank you for your fantastic 5* review! We’re so glad to hear that Gareth and Scott provided excellent service and guided you through the entire process thoroughly and professionally. Your satisfaction is our top priority, and we truly appreciate your kind words!

“Very welcoming helpful and cheerful people with a clean well maintained site.”

Helpful Report

Thanks for the awesome 5-star review, Mark! We're really happy to hear that our team made you feel welcome!😊

“We received excellent service from Sophie, she was incredibly helpful and professional throughout our experience. The facility itself is easily accessible, very secure with individual access codes, and impeccably clean. I would highly recommend Stock n Lock Kidderminster to anyone in need of storage solutions.”

Helpful Report

Thank you so much for your wonderful 5-star review! We're thrilled to hear that Sophie provided you with helpful and professional service, and that you found our facility secure and impeccably clean. Your recommendation means a lot to us!

“Clean, easily accessible, reasonably priced, friendly and helpful staff. Great.”

Helpful Report

Thank you so much for the fantastic 5-star review! We're delighted to hear that you found us clean and accessible, and that our team was friendly and helpful. Your satisfaction means everything to us!

“Great set up, great staff, a pleasure to deal with 👍🏻”

Helpful Report

Thank you for the amazing 5-star review! We're thrilled to hear that you had a great experience with our setup and staff. It’s always our pleasure to assist you.

“Excellent service from the start”

Helpful Report

Hi Paul, Thanks for the 5 star review & the kind words. The Stock N Lock Team.

“Excellent friendly service”

Helpful Report

Hi Gary, thanks for the 5 star review. We are happy you were pleased with our service. The Stock N Lock Team

Stock N Lock Self Storage Ltd is rated 5.0 based on 429 reviews