Hi Graeme, we are pleased to hear the shoes are okay. If you wish to share your courier experience with us please email help@steptronicfootwear.com and we will pass this on
“The shoes are very disappointing. I wore them once and won't be able to wear again. The soles are incredibly thin and walking you feel everything along a footpath. It's like walking in bare feet. I wore them for a few hours and now will have to sell on a second hand marketplace.”
“I had not purchased Steptronic footwear before, but had seen the brand advertised widely on social media. I had not previously bought shoes from this manufacturer, as I would generally prefer to try them on in a shop before purchasing. On this occasion, I thought it was worth the risk.”
“My first experience of Steptronic was alas unsuccessful. The right shoe was too tight on a model which I thought was supposed to be wide fitting. Therefore the shies were returned....still waiting for a credit.”
Hi Tony, we are sorry to hear this, your refund is pending. If you would like further information on any future purchases, please contact us on help@steptronicfootwear.com
“Arrived promptly, marvellous quality and so comfortable too. The full sheepskin leather lining is amazing. I don’t know any other brand that offers so much for this price.”
“Although I liked the look and feel of the ankle boot and felt it would be great one for outdoor walking the stitching in the tounge of the left boot cut across the top of my foot and was painful.”
“Ordered pair of boots and on first trying them on the hook strap for pullimng boots on came apart from boot. Have had an apology and they are replacing but am not confident that the replacement will be amy better. Time will tell.”
“Super comfy, worn a couple of times already and had compliments. High quality and great online experience with quick delivery. Will be ordering again.”
“Good service, comfortable shoes. I bought a pair of Soulbury shoes in brown 11/45. I would recommend buying a larger size if in doubt as continental sizes always a little tighter. Shoes arrived on time and very well packaged. Would buy Steptronic again.”
