“Sadly disappointed. I had been looking at these shoes for ages and desperately wanted them to fit.
Although, as expected,they were wide enough, they were too big in length. The width and length were equivalent to a standard size 8, which were no good to me as as I had ordered a size 6.
I will not order again as I can't afford to keep paying postage for returned items.
Still waiting for confirmation of return, from Steptronic and refund.”
Hi Ian, we are really sorry to hear this. I can confirm your refund has been processed and on its way to you. If you would like further information on another purchase, please contact us on help@steptronicfootwear.com
“Unfortunately each pair I tried were narrow fitting and they need to be a bit wider. Even tried the next size up but still didn’t fit..
Seemed good quality but can’t say much more..”
Hi Ian, we are sorry to hear this. If you would like any further information prior to another purchase, please contact us on help@steptronicfootwear.com
“I purchased my first pair of Steptronic shoes with a little apprehension but when they arrived it was was unfounded. The shoes are great quality well packaged and look amazing. I have since purchased another two pairs. Fast delivery a quality products.”
“A removable insole would be great as it would help with people who need to wear custom made orthotics. Otherwise found the product to be as described. So far only worn once but comfortable from start.”
“I have now bought 4 pairs of shoes from this company and i cant recommend them enough for quality and price. On my recent order there was an issue with the shoe which i notified Steptronics about and on the same day they asked me to send them back free of charge and they issued me the following day with another pair.. Excellent service and customer support..”
Hi Christopher, thank you for this review, whilst we never want any issues to happen, the reality is it does happen. What's important to us is doing the right by our customers. Thank you for your understanding and support
Hi there, we are sorry this was not suitable for you, we can see there is a refund pending, if you would like any information on another product, please contact us on help@steptronicfootwear.com
“Sorry to say but probably the most uncomfortable trainers I have ever worn.
Caused an almost immediate blister on my heel and the sizing was ludicrous….side 9s looked like clown shoes on me…”
We are sorry that you have not found these shoes to your liking on this occasion. We do ensure that all of our lasts are correctly graded before we produce our styles and have not encountered such a complaint before. Should you require any advice & assistance on fitting in the future, please do not hesitate to contact us, we are here to help
