“Second pair of Steptronic shoes I have ordered in size 12 UK and then they actually got more like a size 11, possibly smaller. They are marketed as wide fitting - in my experience they are not and always size much smaller than other shoes at the same size.
Sizing between shoes varies significantly as I have a pair of size 11 boots from Steptronic that fit comfortably.”
Hi Ian, thank you for sharing this with us. if you would like any further information on future purchases, please contact us at help@steptronicfootwear.com
“For formal shoes I always buy Steptronic as they are generally very comfortable. The only downside is that because they don't have leather soles they don't last particularly long. I have been disappointed with their casual shoes as some are very comfortable and some are uncomfortable.”
“Very comfy shoes. Accomodate my orthotic inserts easily. Slightly boring design...but nothing that the addition of tassels and kilties cant sort out.”
“Lambrook 43 not true to size. Too long.
Otherwise, comfort and quality of construction high.
Delivery to Northern Ireland (UK) efficient but no DPD return service (as for the rest of UK). Postal return possible but expensive.”
Hi Conor, thank you for leaving this review and we are sorry the trainers were not suitable. We are continually reviewing return options through DPD and will update once this becomes available
“From start to finish, the customer service was amazing. And the shoes were everything and more, for a very fussy man's foot on his wedding day. Thank you would definitely shop with you again.”
“When looking to buy a pair of formal shoes that are comfortable from the first time you put them on, look no further than Steptronic shoes.
Quite simply, the most comfortable shoes you will ever buy!”
“I love Steptronic! I’ve been wearing their chukka boots since 2007 and am now on my sixth pair. The boots are incredibly comfortable and look great. My latest pair, however came with a strange creak from the left boot. I got in touch with customer services and the boots were quickly exchanged. Great product, great service!”
“Sadly I have had to return the shoes on this occasion as they were too narrow a fit which surprised me. I have a number of Steptronic shoes and they have always been an excellent fit and very comfortable.”
Hi Graeme, we are pleased to hear the shoes are okay. If you wish to share your courier experience with us please email help@steptronicfootwear.com and we will pass this on
“The shoes are very disappointing. I wore them once and won't be able to wear again. The soles are incredibly thin and walking you feel everything along a footpath. It's like walking in bare feet. I wore them for a few hours and now will have to sell on a second hand marketplace.”
