Hi Barry, to confirm, we did send you the size that was ordered. If you would like to discuss this further please contact our customer support team on help@steptronicfootwear.com
“Priducts are very good. But by far the best I have bought and would dearly love to replace with an exact replica is your GlenEagles in Brown M5566308L. You have steadfastly refused to produce that shoe, thought you have produced and I have purchased the Glen replacement. I doubt it is quite as good and I would much prefer you did as I suggested and make Gleneagles again, albeit under another name if you need to.”
“Great quality and very comfortable shoes. I managed to get 2 pairs in the sale, which made them very good value for money. I think full price is a little on the steep side for my liking, but for what I paid, I got a bargain.”
“The boots exceeded my expectations, beautifully presented. Great quality, excellent workmanship, and look fabulous too, so happy with my purchase. A christmas present for my partner, he will love them. Thank you. I will definately be buying from you again 😊”
“I really want to buy your shoe anytime time that I have money to do so .
The quality, style and presentation is so appealing .
I have got value for money and thanks”
“Steptronic shoes are fantastic. I have seven pairs for different seasons.
But my last purchase last week did not arrive. DPD the deliverly company is non responsive - they delivered to the wrong address and I cannot contact them to re-deliver to the right address. Please customer service at Steptronics - can you resolve following my email to you?”
Hi there, I am really sorry on behalf of our courier service, we are dealing with this internally and I can see out team have a replacement order arranged.
“I bought a pair of brown suede Nash boots. They are super comfortable from the moment I put them on my feet and from that perspective, they're a 5 out of 5. Unfortunately, what lets them down massively is the durability of the outer sole and heel. I've probably worn these no more than ten times and they are already well on their way to being ruined. A huge disappointment.”
Hi Marc, thank you for your review, this is really appreciated. I can see you have since received a refund for this order so if you wish to discuss any other product prior to purchasing, please do not hesitate to contact us at help@steptronicfootwear.com
“This is very simple. Steptronic shoes are very comfortable, durable and good value for money. I have a pair that is about 9 years old now and they are still like new after much wear. The padded heel makes them comfortable for people - like me - with foot and joint problems. The website is easy to navigate and delivery is prompt and efficient.”
“I find Steptronic shoes really comfortable. The only negative is that their sizes are not wholly consistent. Different shoes of the same size are actually slghtly different. That said, their returns system works very well and after some toing and froing, I now have the right sizes. I'm delighted with the outcome.”
“My partner seems to have spent his life searching for comfortable boots and finally he's found them. He put them straight on when they arrived and hours later couldn't believe how comfortable they were - no having to "wear them in" for weeks on end. We will shortly be purchasing another identical pair, one for work and one for good. (Personally I think they are too smart for work, but he needs something comfortable when on his feet all day.
Excellent service too, they arrived the day after ordering
.”
