St. Bert‘s Reviews

Name: St. Bert‘s
Address: Unit 5, St. Helena Farm, St. Helena Lane, Plumpton Green, Unit 5, St. Helena Farm, St. Helena Lane, Plumpton Green, East Sussex
Rating: 4.80

4.8 Rating 2,725 Reviews

95 %

of reviewers recommend St. Bert‘s

4.8

Based on 2,725 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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St. Bert‘s 5 star review on 20th August 2024

Anonymous

Anonymous // 01/01/2019

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“Great quality, fun colours and well made. Sizing is generous. Super helpful staff who know their products and were very helpful. Everytime I have ordered something I have received the very next day. Super service that is second to none.”

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Posted 1 year ago

“Quality product quality service. Love everything.”

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Posted 1 year ago

“Lovely quality”

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Posted 1 year ago

“Absuyely loved this item. Fitted me beautifully. Sent quickly”

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Posted 1 year ago

“Great company and great clothes! I have bought from them for a while and love their individuality and quality of the clothes. I recently had an issue with a delay on my order due to customs but they communicated with me at every stage, offered a discount on my next order and even double checked as I had ordered a size I don’t usually order. Feel they go above and beyond in every way”

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Posted 1 year ago

“Quality not good I’m sending bsck”

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Posted 1 year ago

“Excellent quality and very fast delivery, thoroughly recommend”

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Posted 1 year ago

“This is my first time ordering from St. Bert’s. I will say the order (it’s a preorder) took unusually long to recieve. I think that if there were a drop location in the US market for shipping items within the US it might make things easier. I am not sure how large the organization is so I can’t tell if they are ready for that next step. Now onto the actual items. I ordered a beautiful navy and green sweat suit with a star ⭐️ on the front. I will say the quality exceeded my expectations. I rarely order items from places I am unfamiliar with. This is not cheap Chinese material. The quality is high. I think these pieces will last a long time. I will be ordering again soon. If you have a trip or event , order ahead of time just to be sure. Other than that it’s a 5 star product and I hope to see them grow into local stores here. They would do very well.”

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Posted 1 year ago

“Speedy delivery!”

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Posted 1 year ago

“Wrong item received but speedy response on email and sent correct item very next day!”

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Posted 1 year ago

“Customer service was very good at explaining why there was a delay in the goods arriving, although the facts were a little skewed as I hadn't had the goods on pre order, the site showed in stock at the order date. Otherwise goods were as I expected.”

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Posted 1 year ago

“Goods not yet received They are still in transit with Royal Mail even though they left you 7 days ago on the Track 24 service Terrible service”

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Posted 1 year ago

Hi there - I am so sorry that it took so long for you to receive your items. We did send your items 24hour tracked via Royal Mail. Unfortunately, for time to time, deliveries can get delayed through no fault of our own. We are very sorry for the inconvenience caused.

Posted 1 year ago

“Best online company I’ve used. The two piece tracksuit I ordered was slightly delayed and when I queried I received an email straight back explaining there were shipping problems out of their control. The tracksuit is well made and true to size. I will be ordering again.”

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Posted 1 year ago

“Beautiful jumper 👌”

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Posted 1 year ago

“I have bought t shirts and sweatshirts and they are fun, wash well and original designs. Had to return an item once and handled really quickly 👍”

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Posted 1 year ago

“The pre order wait was just way too long. Quality of jumper is poor. Itchy against skin. Probably wouldn’t purchase again .”

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Posted 1 year ago

“First time using St Bert’s and no complaints whatsoever. Will certainly be keeping an eye on their future collections in case anything catches me eye!”

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Posted 1 year ago

“Such fun clothing - just love the sweat pants & tops. Amazing service and good fit.”

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Posted 1 year ago

“Good comms, great quality items”

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Posted 1 year ago

“It's exactly what I expected. Excellent quality.”

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Posted 1 year ago

St. Bert‘s is rated 4.8 based on 2,725 reviews