Start Safety UK Reviews

Name: Start Safety UK
Address: Start Safety, Drury Lane, Worcester, Start Safety, Drury Lane, Worcester, Martin Hussingtree
Rating: 4.77

4.8 Rating 1,344 Reviews

95 %

of reviewers recommend Start Safety UK

4.8

Based on 1,344 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Start Safety UK:

We are a Midlands based traffic management distribution company who take pride in our friendly and flexible service.

Whether you are trade or a sole trader, we offer quick delivery, unmatched quality and low prices nationwide!

We offer the complete package, aiming to save you both time and money.

Visit Website

Phone:

01905 794875

Email:

sales@startsafety.uk

Location:

Start Safety, Drury Lane, Worcester,
Start Safety, Drury Lane, Worcester
Martin Hussingtree
WR3 8TD

Start Safety UK 1 star review on 13th January 2025

Start Safety UK 5 star review on 6th February 2023

Anonymous

Anonymous // 01/01/2019

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“I still Have Not received my order can you please update me ???”

Helpful Report

“Great service, item arrived safetly and very quickly”

Helpful Report

Hi David, Thank you for your review! If you have a moment, we’d greatly appreciate it if you could share your experience on Google: https://g.page/r/CcXAdRbh70lqEB0/review Best wishes, Lucy Customer Support

“Need to be more clear with delivery times. expecting the consumer to add together a despatch time on one page and then the same length delivery time on another page is unsuitable. This is missleading. You need to provide a clearer single complete lead time. This has cost our business time and money.”

Helpful Report

Thank you for your feedback regarding our delivery times. To clarify, many of our items are dispatched within 2-3 working days, as indicated on the product page. Once dispatched, the shipping time is determined by the shipping service you select at checkout. We apologise for any confusion this may have caused and appreciate your suggestion. We have shared your concerns with our website team. Best wishes, Lucy Customer Support

“Excellent overall with the Christmas rush and the website was clearly updated so expectations for delivery were clear.”

Helpful Report

Hi Dave, Thank you so much for your fantastic review! We're thrilled to hear that you found our website clear and that we met your expectations during the busy Christmas period. If you have a moment, we would love it if you could share your experience on Google: https://g.page/r/CcXAdRbh70lqEB0/review Best wishes, Lucy Customer Support

“Ordered 2 grit shovels. Arrived promptly. Good size and sturdy. Good price. Well pleased.”

Helpful Report

Hi there, Thank you so much for your excellent review! If you have a moment, we'd really appreciate it if you could share your experience on Google: https://g.page/r/CcXAdRbh70lqEB0/review Best wishes, Lucy Customer Support

“Good quality and reasonably priced item arrived on time.”

Helpful Report

Hi Tom, Thank you so much for your positive feedback! If you could take a moment to leave us a review on Google, we would greatly appreciate it: https://g.page/r/CcXAdRbh70lqEB0/review Best wishes, Lucy Customer Support

“Very easy purchase. Arrived on time and good prices. Will use again 100%”

Helpful Report

Hi Michael, Thank you for the wonderful review! We're delighted to hear that your purchase experience was easy and that everything arrived on time. Please can you leave us a google link via the following link, it would be much appreciated https://g.page/r/CcXAdRbh70lqEB0/review Best regards, Lucy Customer Support

“We haven’t received the product yet do you have a date for delivery thanks or a refund if not arriving shortly”

Helpful Report

Good Afternoon, I apologise that you feel this has not been a positive experience, the manufacturer and ourselves returned to work on 02/01 after the Christmas break, your order was placed on 21/12 when unfortunately no one was in the office to process this. As soon as your order was received it was picked up and sent to direct to the manufacturer as they dispatch direct from their warehouse, they processed the order on 03/01. As advertised on the website this item dispatches within 1-3 working days, you then selected a 2-3 working day delivery method, we are within the delivery time advertised, I have been informed that the goods will be with you no later than 09/01. Many Thanks Lucy Davis Sales Executive.

“It turned up and one of the Spazzle was broken 😡 not happy, the carrier took a photo on delivery.”

Helpful Report

Hi Gavin, Thank you for bringing this to our attention, and we apologize for the damaged item. This more than likely occurred while with the courier. I have reached out to you via email to offer a replacement or a refund in full if that is preferred. Kind regards, Byron Customer Support

“Ordered on line with ease, payment secure and delivery was speedy, considering ordered during festive break.”

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“Helpful, prompt delivery”

Helpful Report

Hi Nick, Thank you for the great review! Can I ask if you would be able to leave a review for us on Google by visiting this link? https://g.page/r/CcXAdRbh70lqEB0/review Kind regards, Byron Customer Support

“Fast delivery and great products! Wouldn’t hesitate to be back!”

Helpful Report

Hi Charlie, Thank you for the fantastic review! We're thrilled to hear you enjoyed our fast delivery and great products. We look forward to welcoming you back soon! Can I ask if you would be able to leave a review for us on Google by visiting this link? https://g.page/r/CcXAdRbh70lqEB0/review Kind regards, Byron Customer Support

“last minute order late on a friday afternoonpaid the extra few quid for next day royal mail next day. whoosh from order to my front door ln 24 hours”

Helpful Report

Thank you for your glowing review, Steven! We're so pleased to hear that your order arrived quickly. Best wishes, Lucy Customer Support

“poor response to a problem”

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“Great product thanks”

Helpful Report

Thank you for your fantastic review, Philip! We're thrilled to hear that you love the product. If you have a moment, we would appreciate it if you could leave us a Google review at this link: https://g.page/r/CcXAdRbh70lqEB0/review. Best wishes, Lucy Customer Support

“The signage etc was fine but the choice of delivery company - APC- is abysmal. Clearly you guys at Start traffic did your bit as for a Tue order intended for overnight delivery i got a message from APC ON Wed AM that a delivery would be made by 1400. But it never made it in. I called all day Thursday only to have someone answer at 430pm at which point they said i needed to come into the depot on Friday to retrieve it. When i did come in Friday 10Am i was amazed to hear them say i should go home and wait for it as the parcel was on the delivery van. At which point my only choice was to track down the driver and retrieve the parcel from him. The APC depot staff (at YDL in Newton Aycliffe) were rude, obnoxious and unapologetic on the many screwups that had ensued. If this is the only choice of carrier for you guys I am afraid am never ordering anything again.”

Helpful Report

Dear Kiran, Thank you for taking the time to share your experience. We sincerely apologise for the unacceptable service you received from the couriers. It is disheartening to hear about the numerous issues you faced, and we fully understand your frustration. This is not the standard of service we aim to provide, and we will escalate this matter to ensure it is addressed appropriately. If you do wish to place an order with us in the future, please let us know. We may be able to arrange for a different courier, depending on the items, to better meet your delivery needs. Again, we apologise for the inconvenience and appreciate your feedback. Kind regards, Lucy Customer support

“Best price and very good service”

Helpful Report

Thank you for your wonderful review, Nigel! We're delighted to hear that you found our prices competitive and our service to your liking. If you could spare a moment to leave us a Google review at this link, we would be very grateful: https://g.page/r/CcXAdRbh70lqEB0/review. Best wishes, Lucy Customer Support

“Easy to navigate website and fast delivery thank you. Reccomended”

Helpful Report

Thank you for your wonderful review, Neil! We're thrilled to hear that you found our website easy to navigate and that your delivery was fast. If you have a moment, we'd greatly appreciate it if you could leave us a Google review at this link: https://g.page/r/CcXAdRbh70lqEB0/review. Best wishes, Lucy Customer Support

“Really good service. I have ordered 4 signs from Start Safety and the service has been excellent. Great communication and they sent proofs of all the signs before delivered. Highly recommend.”

Helpful Report

Thank you for your amazing review, Morgan! We're so glad to hear that you had an excellent experience with our service and that the communication was clear throughout. If you could take a moment to leave us a Google review, we would greatly appreciate it: https://g.page/r/CcXAdRbh70lqEB0/review Best wishes, Lucy Customer Support

“Very good swift service, great quality product and reasonably priced. Used maxitherm gloves many times in the past. Thanks start safety 👍”

Helpful Report

Thank you for your fantastic review! Your continued support means a lot to us! If you could leave a Google review it would be most appreciated: https://g.page/r/CcXAdRbh70lqEB0/review Best wishes, Lucy Customer Support

Start Safety UK is rated 4.8 based on 1,344 reviews